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Airfreight Imports Supervisor Job in Kenya

Function / Department: Airfreight Imports
Position Title: Airfreight Imports Supervisor
Reports To: Airfreight Imports Manager
Direct Reports / Supervises: Import OPS Supervisor, Client Operations Managers
Job Purpose: To coordinate the operations process and ensure clients expectations are met
Working Relationships:


  • Deputy MD
  • Warehouse manager
  • Finance team
  • KRA
  • Port health
  • KEBS
  • Airlines
  • Handling centers
  • Clients
Key Responsibilities
  • Ensure a smooth and efficient running of import activities
  • Maintain key performance indicators and review centers report
  • Oversee order processing activities including rates determination, filtering of sales leads within the network
  • Maintain good relationships with the carriers and all government and statutory institutions
  • Visit clients in order to retain them
  •  Resolve airline/operational disputes
  • Verify, approve and control billing
  • Advise on the client invoicing rates
  • Formulate and control the department’s budget
  • Ensure the departmental targets are achieved
  • Prepare and submit periodic reports to management for decision making.
  • Allocation of cargo to different transporters for delivery
  • Approve lodging of customs entries and payment of taxes on behalf of clients
Key Skills
  • Communication
  • Managerial
  • Marketing
  • Computer literacy
  • Analytical
  • Customer care
  • Numeracy
  • Minimum 5 years
Personal Attributes
  • Team player
  • Firm
  • Integrity
  • Proactive
  • Persistence
  • Business Degree
  • Knowledge in clearing and forwarding
Apply in confidence to

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