Location: Nairobi, Kenya
RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees.
The Senior Officer, Resettlement position requires the highest degree of professionalism and ethical commitment to assess and prioritize clients for resettlement, interview clients, analyze case histories, prepare referrals and provide follow up support throughout the resettlement process.
Process Clients for Resettlement
- Assess clients’ cases, identify resettlement needs and conduct interviews of vulnerable clients who have been identified for resettlement in accordance with RefugePoint’s guidelines and standard operating procedures;
- Complete Resettlement Registration Forms (RRFs) in accordance with the RRF guidelines for submission to resettlement countries;
- In coordination with colleagues and as required, participate actively and support in the development of the case identification framework with particular attention to integrity and compliance issues;
- Follow up on deferrals, enquiries and requests for clarifications from resettlement countries and interlocutors and initiate necessary action in a timely manner;
- Conduct resettlement counseling to clients; provide regular updates on their cases with a view to managing expectations in the resettlement process;
- Systematically update the clients’ database on resettlement activities, case status information from resettlement partners and maintain and generate statistics when required;
- Ensure clients’ files are updated and documents filed accordingly;
- Prepare monthly reports on resettlement activities;
- Document best practices;
- Assist in the orientation and training of newly-hired Resettlement Experts and in the training of staff from other units on the thresholds for case identification in the urban context.
- University Degree in Law or related field;
- Prior experience in refugee work particularly in resettlement, status determination or protection;
- Excellent communication skills;
- Ability to network and engage with various partners;
- A high degree of cultural sensitivity and ability to adjust to change;
- Self-motivated and able to work with a high degree of autonomy.
- Social competence skills, diplomacy and integrity;
- Ability to deal with conflict situations;
- Flexibility and good understanding of the situation of refugees in Kenya.