Jobs in Kenya 2017 - A Collection of Kenyan Jobs

Latest Jobs in Kenya in various professional and technical categories. Grow your career in 2017 with our free daily collection of well paying Kenyan Jobs.

Call Center Agents Jobs in Nairobi Kenya

Job Title: Call Center Agent
 
Location: Nairobi, Kenya   
 
Deadline: 30/10/2016
 
Description: Our client, a reputable Nairobi firm, is looking for qualified individuals to work within their call center as call center agents. 
The job will entail customer service, telesales and debt collection / billing as well as other duties where need be.
 
Main responsibilities of the Job include:
 

Provision of excellent and professional customer service:
  • Building long term customer relationships via phone, text, social media or live chat
  • Resolving customer issues quickly and efficiently
  • Selling products and services to customers/ up –selling /Cross selling
  • Logging all customer activities on the CRM
  • Following call and interaction guidelines
Personal Attributes
  • Great energy and communication skills
  • Superior customer service skills and ability to maintain positive working relationships
  • Solid organizational skills
  • Competence around typing and handling end user systems.
  • Great attention to details
  • Ability to multi-task
  • Strong work ethic.
  • Ability to manage complex order processing and data input
  • Ability to maintain confidentiality at all times
  • Must be highly motivated and committed to achieving results
  • Ability to work under little supervision while meeting deliverables
  • Ability to work in a team environment, as well as independently
If you feel you have the following attributes please do the following:
 
1. Call the following number, +254 20 529 3034, listen to the voicemail and follow the instructions given.
 
2.  Send your CV and cover letter to portal.careers@yandex.com  Your Heading should be CALL CENTER VACANCY.


| Accounts | NGO | ICT | Agri-Business | Engineering / Technical | Health / Medical | Education / Training | Business Administration | Economics / Statistics |
Jobs in Kenya :: Daily Updates of the Latest Jobs in Kenya © 2017
%d bloggers like this: