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Country Manager Job in Kenya / Tanzania

Country Manager Job in Kenya / Tanzania

The Country Manager role is C-level end-to-end responsible for the execution of our online travel strategy in the Kenya / Tanzania country teams.

Role & Description – Country Manager (Kenya – Tanzania)

To take charge of the overall Kenya-Tanzania business and oversee all aspects of operations

You will split time between;

  1. Strategy & Planning – Develop 2017 business plan based on market analysis and learning’s
  2. Inherit, validate & grow existing team capacity including managing performance and inspiring morale
  3. Deliver 90% of projects for new and existing customers on time & on spec
  4. Define and improve the governance structures required to effectively manage, control and improve consumer experience; customer engagement; trustworthy behavior resulting in increased revenue
  5. Driving delivery of top line as well as bottom line results. Working from the group Nairobi office you´ll be close to our technology, and group business development teams, as you manage Kenyan and Tanzania country teams

Reporting to the Regional Director, You´ll work mostly with:

  • Sales & Marketing Managers – in ensuring service management and growth in revenues
  • Partnerships Managers – In driving activation, and up-selling in existing relationships
  • Finance Manager – In finance matters to deliver top line as well as bottom line results
  • Marketing & HR – In prioritizing efforts to suit commercial agenda
  • Country Management team – Who report to you to promote sales and partnership efforts
  • Pilot Clients – clients with whom we test new iterations of products, and new product concepts, to lead commercial roll-out and feedback into technical teams

What success looks like in this role – end of 2017 you´ll have: 70%+ met targets

Skills and qualifications

  • A Leader: Be able to build excitement, motivate and lead a high performing team
  • Strong intuitive, ‘people-skills’ and the ability to manage and balance the sometimes conflicting interests of partners, stakeholders and constituency.
  • Significant maturity on the organization Customer delivery processes;-
  1. Customer relationships
  2. Sales operation for the travel business
  3. General position of the business in the market
  • Sales-proficient and Commercially oriented—possessing the confidence, skills, and experience to identify, negotiate and execute new opportunities to generate revenue and support growth
  • Analytical: The market changes quickly, if it changes too much, you´ll need to lead the pivot that alters our approach to the problem
  • Communicative: It is crucial to communicate well at different levels in the organisation
  • Flexible: and able to deliver strategy and clients at the same time while not dropping balls. The nature of the business means a lot changes fast, and it is crucial to maintain the pace towards the long-term once this happens
  • A well-organized and self-driven person with an ability to maintain balance between the immediate and the long term.
  • Over five (5) years’ experience in a Senior Executive role in the travel industry, preferably with P&L responsibility. Business establishment and/or entrepreneurial experience is essential.
  • A good understanding of the e-commerce industry and the activities required to establish and grow a travel business.

Key milestones

  • First 100 days;-
  1. Analyse the gaps between expectations & reality with our country strategy & targets, including team structure
  2. Map these gaps against our competencies & detail a plan to change the engagement tempo for growth
  3. Align and excite the countries towards that goal.
  • 2017 – deliver on the business, team and structure plan

Key Performance Indicators

  • P & L
  • Market Share
  • Market positioning – reputation; mind share for corporate consumers
  • Team growth

How to Apply

Interested candidates who meet the requirements are invited to send their CV to ‘’ indicating the job title “COUNTRY MANAGER-Kenya/Tanzania” on the subject line by 18th November 2016.

Updated: November 12, 2016 — 9:35 am
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