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Online Travel Company Centre Supervisor / Quality Assurance Job in Nairobi, Kenya

Our client, a leading online travel company in Africa is urgently seeking to recruit Centre Supervisor / Quality Assurance to join their team.
 
Location: Nairobi, Kenya
 
Responsibilities;
 
Centre Supervisor
  • Sourcing products and destinations to meet consumer demands.
  • Taking part in familiarization visits to new destinations to gather information on issues and amenities of interest to consumers.
  • Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
  • Dealing with customer enquiries and aiming to meet their expectations.
  • Constantly motivating the sales team to hit their targets and ensure company profitability.
  • Meeting regularly with team leaders to give them sales figures and plan how they approach their work.
  • Meeting company directors who advise on strategy and finding out about any local issues and future trends.
Quality Assurance
  • Perform / oversee / coordinate quality inspections, and product temperature checks, for all products arriving to the port.
  • Help to generate and distribute quality reports in a timely and accurate manner.
  • Maintain open communication with all managers, corporate quality Assurance, and sales department to ensure that finished product quality processes are maintained at all times.
  • Assist with the implementation and review of quality assurance procedures
Qualifications
  • University Degree from a recognized institution.
  • 2-3 years of experience in the same role.
  • Sound understanding of the online travel business.
  • Manages time effectively to meet agreed deadlines, integrity, respects confidentiality and is trustworthy.
  • He/she must be a dynamic communicator, must have excellent written skills, and be a client-focused individual.
How to Apply
 
Interested candidates who meet the requirements are invited to send their CV to ‘vacancies@jantakenya.com’ indicating the job tittle “CENTRE SUPERVISOR/QUALITY ASSURANCE” on the subject line by 10th November 2016.


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