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Online Travel Company Visa / Loyalty Officer Job in Nairobi, Kenya

Our client, a leading online travel company in Africa is urgently seeking to recruit a Visa / Loyalty Officer to join their team.
Location: Nairobi, Kenya 

Responsibilities

  • Provide administrative support to the Visa Office.
  • Effectively manage own and team’s caseloads under time pressures and within resource constraints.
  • Deal with a range of clients and stakeholders and respond to enquiries.
  • Prepare correspondence to clients and stakeholders.
  • Undertake case-related investigation, including site visits and prepare clear and logical reports of such.
  • Meet all departmental standards as advised by the management of the section. This includes, but is not limited to the code of conduct, client service standards and record-keeping requirements.
Qualifications
  • A Bachelor’s degree in any field
  • Prior experience in a travel industry
  • Minimum 3 years of experience in the same role
  • Good interpersonal and communication skills
How to Apply
 
Interested candidates who meet the requirements are invited to send their CVs only to ‘vacancies@jantakenya.com’ indicating the job title “VISA/LOYALTY OFFICER” on the subject line by 10th November 2016.


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