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Insurance Industry Sales & Customer Service Executive Job in Kenya

Job Title: Sales & Customer Service Executive – Insurance Industry

Duties and Responsibilities

  • Calculate premiums and establish payment method.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Contact underwriter and submit forms to obtain binder coverage.
  • Customize insurance programs to suit individual customers, often covering a variety of risks.
  • Develop marketing strategies to compete with other individuals or companies who sell insurance.
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
  • Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.
  • Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Education & Skills Requirements

  • BA degree or equivalent
  • Proven 3 year insurance sales experience
  • Familiarity with different sales techniques and pipeline management
  • Computer use competency
  • Strong communication, negotiation and interpersonal skills
  • Self-motivated and driven

Interested candidates are invited to strictly email their cover letter and CV, to careers@hrmconnection.com before end of day 28 February 2017.

Only short listed candidates will be contacted



Updated: February 17, 2017 — 10:42 am
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