Commercial Bank of Africa Head of Strategy and Change Job in Kenya

CBA has a proud heritage as one of East Africa’s leading financial institutions and has for the past 50 years set the standard for personalised service and customer relation excellence. 
We attribute our success to the way in which we grow and nurture our talent. By aligning our values of elegance, prestige, comfort and confidence with an ethos of high performance and distinction, our brand promise is realised for both our customers and employees, giving them the opportunity to “get more out of life.”
Head of Strategy and Change

Reporting to the Group Chief Finance Officer, the purpose of this role is to facilitate the development and implementation of Group/regional strategic objectives, monitor implementation of bank projects, lead organisational change management initiatives and drive performance management so as to achieve high standards of corporate performance for sustainable competitive advantage in a dynamic market.

The holder of the role will be expected to lead the strategic planning agenda in the Group and get agreement of the same as well as raise the performance bar, by challenging the status quo throughout the group. In addition, the role holder will guide key group strategic initiatives and work alongside project teams on the highest value strategic priorities that will deliver business growth.

Main Activities

Strategic Management– (Planning, Evaluating, Implementing and Monitoring)

  • Facilitate the development and implementation of Group strategic initiatives to enable the Group meet its strategic objectives and enhance shareholder value.
  • Develop detailed business analyses and work with businesses to deliver action plans supporting short and long term strategies within the group.
  • Champion and provide continuity for the group strategic planning process. Ensure key strategic issues are evaluated, implemented and progress vs. plan monitored. This will include instituting tracking processes and providing the requisite support to enable business and support units keep performance on track.
  • Monitor implementation of Group projects and mitigate against impact of possible pit falls through advice on problem areas that are identified.
  • Undertake research as required, analyse assigned projects by the executive and prepare first draft reports on assigned areas.
  • Provide and or challenge business cases, forecasts, projections on strategic projects or initiatives to support decision-making.
Strategic Communication, Performance Management and Execution
  • Custody of general corporate affairs, communication and culture and communication with internal and external customer on a strategic level.
  • Champion the performance management process to ensure that it is effective in measuring Group and individual performance and achieving organisational objectives.
  • Applying forecasting modeling tools to predict future outcomes, perform analyses to aid performance management across the group.
  • Be proactive in the conceptual formulation, evaluation and implementation of business development initiatives identified across the Group.
  • Attend Management, Company committee meetings and other meetings as required and note follow up points for the executive office and action as required.
  • Offer guidance to functional heads in order to strengthen decision making within the group.
  • Manage the interface between CBA business units and the Group’s pan-African strategic issues.
Change Management
  • Develop initiatives to embed organisational change, follow up and provide advice on organisational change programs.
  • Project lead on strategic change management programs.
People Performance
  • To lead and manage the team within the strategy function and develop them into a high performing and engaged workforce, managing their performance, motivating, coaching and training them accordingly.
  • Set performance objectives for each member of the team in accordance with the Department’s overall objectives.
  • Regularly review performance to trigger feedback and prompt actions to ensure objectives for individuals and team are met. Such actions include recognition of outstanding performance, taking corrective measures, which may include coaching, mentoring, and training to develop new skills or attitudes.
  • Carry out performance appraisals to provide overall assessment for a set period of performance in a manner that enhances motivation and performance improvements.
Qualifications and Experience Requirements
  • Undergraduate degree – Upper Second/GPA 3.0.
  • Masters/ Postgraduate degree in a business related field.
  • At least 10 years working experience, five years of which should be in a senior management role in a medium to large organization.
You can send your resume to

Closing Date: 22nd July 2012

Job offers will only be sent to individuals who have applied and have successfully been through our selection process. 

We are an equal opportunity employer, and do not ask individuals to supply funds as part of the recruitment process.

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