Key Account Manager (Telco) Job in Kenya

Key Account Manager – (Telco)

Relevant Experience of 2-4 years

MBA or degree equivalent in Business / Marketing / Management

To take end-to-end ownership of the product line, identify market requirements, define the product vision, create preliminary design concepts and drive the implementation of the overall product roadmap.

The incumbent will be responsible for account management and sales with the existing and new accounts (Telecom Operators)
Revenue generation from the customers at operator level, achieve targeted business growth numbers
Techno-commercial interactions with operators
Tracking competition with regard to each account
Liaise with various intra-department teams pro-actively (Sales, pre-sales team and other account teams)
Up-selling of services and replicating services which have been doing well in other operators/circles
Ensuring efficient delivery of services including management of operator resources
Perform day-to-day account management activities like timely collection of payments, managing escalations
Work closely with the Engineering team, User design, operations and other functional domain teams

Skills required

  • Prior experience managing multiple accounts in the area of telecom
  • Handling large client accounts and client relationship.
  • Should have solutions selling experience, prior experience of solutions selling to mobile operators is an added advantage.
  • Candidate from VAS, ISP and Telecom Industries would be preferred.
  • Good communications and interpersonal skills
  • A go-getter and a team player


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