Receptionist Job in Kenya

( Gross Salary- 20K)

Our client an insurance brokerage firm based in Westlands is looking forward to recruiting a receptionist.

Key Responsibilities:

  • Managing the reception desk and other support duties
  • Answering of Switchboard and transferring of calls to extensions – Receive, direct and relay telephone messages to staff.
  • Answering client inquiries about the company and its products and service.
  • Receiving and directing clients
  • Receiving and recording incoming mail
  • Recording and dispatching outgoing mail
  • Monitor incoming e-mails by immediately acknowledging receipt of the e-mails and forwarding to officer concerned to act upon it
  • Setting of appointments and performing a variety of other office tasks, such as faxing or emailing.
  • Petty cash – requisition and disbursement
  • Customer Service
  1. handling enquiries and directing them to the right Officer for action
  2. following up on valuation reports, documents from clients, premium collection from debtors and claims settlement cheques from Insurers as directed
Job Requirements:
  • Diploma in business/office administration or related disciplines.
  • Minimum 1 year experience in a similar position having worked with an Insurance Brokerage Company or Insurance Company
  • In-depth knowledge of insurance is an added advantage.
  • Basic knowledge of customer service principles and practices
  • Proficiency in MS Word, MS Excel, MS Outlook, IMIS
Competencies/ Personal Attributes:
  • Good communication and interpersonal skills
  • Highly presentable and maintains a professional appearance
  • Very good computer knowledge and able to multitask
  • Self starter
  • Quick learner
  • Can work well under pressure
  • Integrity
  • Team player
If you are up to the challenge, posses the necessary qualification and experience,  please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title Receptionist( Gross Salary 20K) on the email subject to

Please indicate current or last salary.

N.B. We do not charge any fee for interviews and neither for having your CV in our database

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