Network Assurance KPI Monitoring Engineer
Ref: TECHNOLOGY_NAKME__JULY _2012
Reporting to the Senior Manager Network & Service Assurance, the role holder is responsible for Monitoring health KPI’s of the network & Services, daily and after work order execution ;Identifying & investigating services quality issues through KPI analysis; Propose solution to solve related quality issues, and follow up until issue is solved and trigger performance issues on the network.
The job holder’s key responsibilities will be to:
- Produce weekly report of Core Network quality KPI’s;
- Check Core Network KPI’s daily and identify problems;
- Investigate Core Network quality problems ;
- Analyze KPI’s to identify root cause of the problem;
- Propose solutions to address Core/Access Network quality issues;
- Propose solutions to address quality problems, and follow up with relevant departments until resolution;
- Trigger performance and Quality issues;
- Check health Network & Services KPI’s after Work-Order execution.
- Honors Degree in Engineering;
- 2 Years Telecommunications experience ;
- Knowledge in GSM/3G/Wimax and the related service each of the Technology offers;
- SQL;
- Very strong Core Network knowledge;
- Ms Excel and Perl programming.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi
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We are pleased to announce the following vacancy in the Quality & Service Assurance Department within the Technology Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Network Assurance KPI Monitoring Engineer Ref: TECHNOLOGY_NAKME__JULY _2012 Reporting to the Senior Manager Network & Service Assurance, the role holder is responsible for Monitoring health KPI’s of the network & Services, daily and after work order execution ;Identifying & investigating services quality issues through KPI analysis; Propose solution to solve related quality issues, and follow up until issue is solved and trigger performance issues on the network. The job holder’s key responsibilities will be to: |
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