Safaricom Revenue Assurance Analyst Job in Nairobi Kenya

We are pleased to announce the following vacancy in the Revenue Assurance and Fraud Department within the Risk Division. 
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below: 

Revenue Assurance Analyst

Ref: RM_RAA_JULY_2012

Reporting to the Senior Manager-Revenue Assurance, the holder of the position will provide assurance to the business of the end-to –end on the product development cycle including-billing, revenue reporting and on Safaricom data products.

Key Responsibilities:

  • Define key RA monitoring points and checks on data revenue cycle and conduct cycle checks and reconciliation as per the agreed frequency;
  • In collaboration with the NI Analysis, establish an NI cycle for data products using the statistical methodology currently in use for voice and SMS or as future planning requirements may dictate;
  • Participate in Data drive tests and review of customer feedback;
  • Conduct formal tests and issue test reports for data products as per the agreed timelines;
  • Establish a schedule of post –launch reviews for value added services and execute reviews and identify areas of improvement;
  • Follow up to ensure that recommended controls are in place;
  • Maintain an up-to –date dashboard for purposes of tracking the performance of data products in terms of revenues and costs;
  • Conduct investigations that require detailed knowledge of Safaricom data network elements;
  • Conduct risk assessments on technical projects e.g. rollouts of new systems and changes to billing infrastructure;
  • Perform bi-annual billing systems and processes risk assessment for Data.
Minimum Requirements:
  • Degree in IT/computer science /engineering;
  • 1-2 years experience in IT (running and supporting applications(1st -2nd line support)or 2-3 years experience in a finance related field (advanced proven data management skills);
  • 1-2 years GSM experience: preferred in a similar role or billing /running supporting applications/switching;
  • Advanced ACL skills -1 year experience in using ACL;
  • CISA, CCNA or any professional networking Certification will be an added advantage.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below. 
The deadline for application is Tuesday, 17th July ,2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Via E-mail to

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