Care International Knowledge Management Coordinator Job in Kenya

Care International In Kenya

Knowledge Management Coordinator

Department/Project: Programmes
Supervisor: Acd Programme
Location/Duty Station: Nairobi

Job Summary & Purpose:

The Knowledge Management Advisor role coordinates the strategic KM efforts across CARE Kenya. Answering to the ACD P the incumbent will support the organization in both knowledge management and learning and development efforts. 
The position is multi-faceted, requiring an adept ability to work with others, negotiate change and demonstrate the value of knowledge management across the organization.
Responsibilities and Tasks:

R1. Organizational Change Efforts
  • Responsible for implementing the CARE Kenya Knowledge Management Strategy
  • Establish excellent working relationships across the organization
  • Attend SMT meetings in order to address KM issues at the senior level
  • Creation and distribution of short and graphic material explaining KM and KM efforts at CARE Kenya.
  • Communicate the importance of personal responsibility and KM behavior
  • Launch of monthly KM newsletter.
  • Participate with the CIKMWG when required.
  • Introduce KM into new hire orientation programme and materials
  • Ensure new employees understand the importance of KM in their new role
  • Establish and maintain reporting database linked to CARE Canada PCMIS
  • Ensure KM is systemized into all CARE Kenya processes, i.e. annual performance appraisals, job descriptions, etc.
  • Establish KM incentives and/or recognition awards.
R2. Learning and Development Efforts
  • Ensure the objective of becoming a Learning Organization is achieved through inclusion in CARE Kenya strategic planning
  • Implement an annual learning needs survey assessment
  • Coordinate one organizational learning event per fiscal quarter.
  • Coordinate the CARE Mentoring Program at CARE Kenya
  • Coordinate Lunch and Learn or similar events on relevant topics
  • Work with the HR department to ensure the inclusion of a Learning Plan into the annual performance appraisal process.
  • Develop learning opportunities across the organization (job shadowing, informal learning opportunities)
R3. Technical Solution Efforts
  • Assess Enterprise Content Management System (ECMS) needs and develop solutions in collaboration with MIS department
  • Implement an ECMS
  • Create a KM Technologies Strategy- timing, responsibilities, costs and implementation contingencies clearly outlined.
  • Facilitate organizational wide training on ECMS.
  • Choose & implement complementary software, i.e. X1, webex, etc.
  • Develop a simple, internal CARE Kenya Intranet, in collaboration with communications and MIS departments.
1. Spending Authority: 400,000/- limit per transaction as per ASL

3. Decision Making: Decision making is limited to KM issues within CARE Kenya.

Contacts/Key Relationships (internal & external):
  • MIS department
  • Communications department
  • All CARE Kenya Programme teams
  • All CARE Kenya Programme Support teams
  • Director of KM of CARE Canada
Working Conditions:

Nairobi based with some field travel to sub offices around Kenya. Some limited international travel required. Travel unlikely to exceed 25% in any year.


1. Education:
Post secondary education in Human Resources, Business Management, Communication, Knowledge Management, Adult Learning or Education.

2. Experience:
5-7 years of experience in a business management function, knowledge management function, adult learning or human resource development function.

3. Competencies:

Communications: Ability to influence others to achieve objectives and get consensus and collaboration across many business units; ability to explain complex concepts in layman’s language; ability to generate enthusiasm; ability to communicate with all levels of management and staff establishing straightforward, productive relationships; treating all individuals with fairness and respect, demonstrating sensitivity for cultural and gender differences; showing great drive and commitment to the organization’s mission; inspires others: Maintaining high standards of personal integrity.
Drive for Results: Makes things happen; Is proactive; balances “analysis” with “doing”; sets high standards for self; Commits to organizational goals 
Teamwork: Collaborates with others in own unit and across boundaries; acknowledges others’ contributions; works effectively with individuals of different culture and gender; willing to seek help as needed. Influencing and resolving differences across organizational boundaries: Gaining support and commitment from others even without formal authority; resolving differences by determining needs and forging solutions that benefit all parties; promoting collaboration and facilitating teamwork across organizational boundaries.

Learning and knowledge sharing: open to new ideas; shares own knowledge; applies knowledge in daily work; builds partnerships for learning and knowledge sharing 

Analytical Thinking and Decisive Judgment – analyzing issues and problems systematically, gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions.

If you feel you meet the requirements for this position, send your application letter indicating the reference number, title of the position along with an updated CV  and telephone contacts of three professional referees to: The Human Resources & Development Manager, CARE International in Kenya, Email: so as to be received not later than  10 th August, 2012. Only short listed candidates will be contacted.

CARE is an equal opportunity employer and promotes gender equity. Canvassing will lead to automatic disqualification.

CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).

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