Cooperative Bank of Kenya Diaspora Banking Head Job Vacancy

Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven
culture with a key focus on social empowerment? 
The Co-operative Bank of Kenya, “the Kingdom Bank” is the place for those looking to new horizons.
Head – Diaspora Banking
Job Summary:
Reporting to the Director Co-operatives Banking Division, the job-holder will be responsible for executing the Diaspora Banking strategy, driving initiatives that enhance Customer and Agent recruitment, performance, loyalty and engagement at the same time ensuring operational efficiency and service delivery.

Key Duties and Responsibilities
  • Drive strategic focus by developing the overall sales & operational strategy in relation to Diaspora Banking
  • Position the Bank as the key Diaspora Bank through Agent/Client relationship and marketing
  • Provide leadership, develop and motivate the team members
  • Ensure that the product and service offerings to Diaspora Client & Agents meet their unique expectations
  • Drive the financial & business growth targets for Diaspora Banking
  • Grow the Bank’s market share in the chosen Diaspora segments
  • Develop and manage Diaspora Banking strategic partnerships
  • Manage and mitigate risks associated with this market segment
Minimum Requirements
  • Bachelor’s degree in Business, Commerce, Marketing or related field of study
  • Master’s degree in a relevant field
  • Marketing Qualifications
  • Registered member of a recognized professional body
  • A minimum of 4 years exposure in the Diaspora
Personal Attributes & Skills required in undertaking the role
  • Experience in people management with excellent leadership attributes
  • Good business awareness
  • Strong customer focus
  • Strong analytical & problem solving skills
  • Excellent planning skills
  • Excellent communication & presentation skills
  • Self-driven & results-oriented
  • Strong interpersonal skills
Application Process
Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below by 24th August 2012.
We are an equal opportunity employer. 
Only the short listed candidates will be contacted.
Please quote this reference on your application and on the envelope: HDB/3/HRD/2012
The Director
Human Resources Division
The Co-operative Bank of Kenya Limited
P.O. Box 48231 – 00100
OR email to the following address:

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