ICT Co. Sales & Marketing, Graphic Designer, Account Manager, and Technical Manager Jobs in Kenya

Our client an ICT company  seeks to fill the following positions:-

Job Title: Sales & Marketing / Business Development Executive (prefers a  Asian lady)

Job Description

The organisation is a leading ICT Solutions company with operations in Kenya and Tanzania carrying on the
business of Computer Hardware, Fiscal Solutions, ERP and POS solutions and Internet Security Solutions.

Job Scope:

A Business Development Manager overseeing the business development, sales and marketing for the company’s Business Solutions Division offering ERP, POS and Retail solutions. The main activities in the division are Direct Sales and Distribution via channel sales of the division’s flagship product Hansaworld throughout East Africa.

Key Responsibilities:

  • Develop channel business across the region including appointment and management of resellers
  • Carry out product demos and presentations
  • Oversee the sales process from enquiry to closure
  • Liaise with overseas principles for the administration of the divisions activities
  • Attend partner conferences and seminars in and out of the country
  • Improve on the existing business and development of new areas
  • Project company’s objectives to the market i.e. dealers / customers
  • Promote better working relations through ensuring good public relations with clients
  • Visits to clients and maintaining key account relations
  • Organize and attend events and exhibitions.
  • Manage the production of marketing materials, including leaflets, posters and flyers
  • Meetings with dealers on growth, introduction of new products and payments
  • Monitoring existing accounts while in search of new prospects
Minimum Qualifications/ Experience:
  • Bachelor’s Degree in ICT or Marketing
  • Must have experience in working in the IT industry for at least 5 years
  • Channel sales management and business development will be an added advantage
  • Strict technical competency or knowledge of the ERP / POS software business is not a pre-requisite but will be an advantage. Candidates will undergo and attend local and overseas training.
Key Competencies:
  • Young, dynamic and ambitious.
  • Results oriented and demonstrate excellent communication and interpersonal skills.
  • Must have valid driving license
  • Must be willing to travel within and outside the country to meet with product principles and attend training
  • conferences
  • High integrity and honesty is paramount
Attractive salary and benefits with commissions on sales

Graphic Designer cum Office Administrator

Job Description

Office Admin Job Purpose: Supports company operations by maintaining office systems and providing customer service to partners and direct clients.

Office Admin Duties:
  • Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving office supply requisitions
  • Maintains office efficiency by planning and implementing office systems and ensure execution of laid down controls.
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
  • Respond to inquiries to walk in clients and offer telephone support.
  • Customer care service to channel partners and direct clients.
  • Maintain ESET stocks documentation and ensure security of the same.
  • Graphic Designer Job Purpose: Prepares visual presentations by designing art and copy layouts.
Graphic Designer Duties:
  • Prepares work to be accomplished by gathering information and materials.
  • Plans concept by studying information and materials.
  • Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
  • Obtains approval of concept by submitting rough layout for approval.
  • Prepares finished copy and art by and sends it out to print suppliers.
  • Completes projects by coordinating with outside agencies, art services, printers, etc.
  • Prepares e-shots and manages the emailing to clients and partners.
  • Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Graphic Design Skills
  • Good presentation skills
  • Deadline-Oriented,
  • Reporting Skills
  • Creativity & Flexibility skills
  • Attention to Detail
  • Good oral and written communication skills
  • Experience in office management
  • Organization skills.
  • Degree/ Advanced Diploma in IT
  • Desktop Publishing skills
  • More than 1 year experience as a graphics designer and or office administrator / customer care representative.
  • Experience in using MAC products is an added advantage.
  • Knowledge of various IT design packages
Fiscal Sales Corporate Account Manager

Job Description
Job Purpose:

Supports company operations by driving the Fiscal direct  and corporate sales and developing the distribution channel.

  • Execution of strategies to exploit market opportunities (includes Marketing and PR)
  • Monitoring the competitive landscape of Fiscal Products
  • Identifying key corporate accounts in our territory for our direct sales revenue
  • Be responsible for recruiting and educating new distributors by providing sales orientation training and continuous development of existing partners
  • Direct sales to end users and corporate
  • Account Management- Corporate
  • Delivering quarterly sales volume, market share, and profit projections for business analysis and reporting to the Managing Director and reporting Sales Manager for strategy execution.
  • Good presentation skills
  • Negotiation skills
  • Management skills
  • Good oral and written communication skills
  • Strong work ethics and financial integrity
  • Dealer closer
  • Advanced IT skills
  • Ability to work under pressure
  • Motivated, goal oriented, persistent
  • Degree in sales and marketing with a bias for ICT
  • Proven Account Management skills required to create, maintain and enhance customer relationship
  • Minimum 2 YEARS of Account/Project Management and Business Development experience
  • Extremely detail oriented with Technical competence (should understand software, hardware and networks)
  • Experience in selling Fiscal devices is an added advantage.
Technical Manager- Fiscal ( Prefers a gentleman)

Job Description

Technical Manager Job Purpose: Supports company operations by overseeing Electronic Fiscal Devices projects, creating timelines, managing a budget and ensuring its timely completion.

Technical Manager Duties:

  • Build relationship with operational and technical department management of our key customers.
  • Develop a strong relationship with sales team to increase support agreement services sales- AMC’s
  • Develop new technical products liaising with the manufacturer and KRA.
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends in technical support
  • Facilitate customer resolution for escalated issues and engage the necessary technical support
  • Maintain a mindset of continuous improvement in terms of efficiency of support processes, customer satisfaction and technical department management.
  • Highlighting key deficiencies and recommending changes in Electronic Fiscal Devices.
  • Strong customer relationship management skills/focus.
  • Excellent interpersonal/communications skills.
  • Excellent negotiation and conflict management.
  • Strong time management and prioritization skills.
  • Strong technical knowledge and experience.
  • Experience at a supervisory level, of IT operations and support processes/methodologies
  • Degree in IT, computer science or Engineering
  • More than 2 years experience as a Technical Manager in an IT service Company with a bias to call centre service.
  • Must have a good understanding of service business in a high tech environment, from a supplier, integrator, or operator point of view.
  • Must be customer service oriented and believe in teamwork, collaboration, adaptability and initiative.
If you meet the above minimum requirements, kindly send us your cv indicating your current and expected gross salary to;

Frank Management Consult Limited
Nyaku House,1st Floor, Argwings Kodhek Road, Hurlingham
Emails: frankmconsult@yahoo.com/jobsfmc@yahoo.com

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