Day: October 27, 2012

General Insurance Company Customer Service Representative Job in Kenya

Vacancy Announcement
We are a reputable general insurance firm with a strong regional presence in Kenya looking to urgently fill the following position:
Job title: Customer Service Representative (Operations)
Department: Customer Experience
Reports To: Customer Experience Manager
Overall Responsibility
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Key Tasks, Duties and Responsibilities
  • Manage the customer feedback programme
  • Manage the organizations customer loyalty

Baraka Agricultural College Jobs Re-Advertisement: M&E Officer, Research & Development Officer and Student Activity Liaison Officer

Baraka Agricultural College

Re-Advertisement for Employment Opportunities

1.0 Monitoring and Evaluation Officer

Key Responsibilities

The successful candidate will be required to develop M&E tools necessary for effective assessment the progress and giving final feedback on all college activities as well as guiding and documenting the entire process of monitoring and evaluation. 
H/she will organize and communicate to the relevant section and college management the documented information.

Key Requirements and Experience
  • A graduate in community development from a recognized University;

Kenya Airways Captains (Jet Engine Pilots) Jobs in Kenya

Captains (Jet Engine Pilots)

Ready for the left seat?

Let your flying career take off with Kenya Airways.
Kenya Airways is truly the Pride of Africa. Our global network now reaches 59 destinations, 46 of which are spread across the African continent. With a modern fleet of 38 aircraft, including four Boeing 777 series, and our fleet expansion plans include the latest 787 Dreamliner.
As part of our ambitious growth plan, we seek to employ Direct Entry Captains for our …

Horizon Contact Centers Service Delivery Managers Jobs in Kenya

Service Delivery Manager 
3 Vacancies
Duties and Responsibilities:
Ensures is knowledgeable on the contents of SOW/SOP/SLAs for the various accounts and clearly understands the deliverables for each account.
Undertakes daily reviews of operational and quality management processes to identify gaps and areas of
Carries out weekly reviews with the various Account Managers to ensure is fully aware of any challenges that are being encountered in meeting the SLAs and tracks performance of each Account.
Designs …