Hotpoint Appliances Ltd Service Centre Managers and Air Conditioning Executive Sales Engineer Jobs in Nairobi and Mombasa Kenya

Hotpoint Appliances Ltd
Service Centre Manager
2 Posts

Summary: Overall management of the Service Center; spearhead major improvements and implementation of systems and work flow processes to ensure smooth running of the Service Center.


  • Plan, forecast and implement action plans that promote the smooth running of the Service Center
  • Deliver & produce reports on daily, weekly and monthly basis.
  • Parts ordering and inventory management and order forecasting
  • Management of the technical Service Center team.
  • A bachelor’s degree in a related field from a recognized institution
  • Excellent computer skills & proven track record of customer service
  • Experience in dealing with major home appliances/ electronic brands will be an added advantage
  • Proven ability in problem solving and decision making.
  • Steady and firm under pressure
  • Excellent communication skills, a team player, and able to develop / train staff.
  • Should be able to expand and manage service network through establishing new service centers or through authorized Service Centers.
Air Conditioning Executive Sales Engineer
2 Posts (1 vacancy in Nairobi and 1 vacancy in Mombasa)
Job Requirements
  • To build strong relations with key stakeholders — Consultants, Mechanical Engineers, Contractors and Corporate Clients. Individuals who already have a good contact base within these groups will be considered favorably
  • To have intimate knowledge of VRF Systems & Mechanical Ventilation Products and be able to explain benefits of these systems to potential clients
  • To be able to understand and interpret Auto Cad drawings
  • To be able to visit a location and propose the most suitable system based on the specific conditions on site whilst incorporating the clients budget
  • Good interpersonal and presentation skills
Minimum Qualifications
  • Minimum 3 years’experience in Air Conditioning or related industry
  • A university graduate — Prefer qualified Mechanical Engineers although applications are welcome from all backgrounds
  • Fully proficient on Microsoft Word / Excel and PowerPoint
  • Fluent in English (additional languages will be considered favorably)
Kindly forward your application letter & updated CV to on or before 10.11.2012. 
Only shortlisted candidates will be contacted.

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