KenCall BPO Centre Call Center Sales Agent Job in Kenya

 KenCall BPO Centre Call Center Sales Agent

KenCall is one of Africa’s largest Global Outsource Contact Centers, providing Call Center and Business Process Outsourcing (BPO) services to organizations worldwide.

We offer unrivalled experience in various areas i.e. customer service, customer acquisition and telesales, technical support, web support services and BPO. 

KenCall also provides a vast array of consulting services to the global market in Contact Center consulting, human capital development, recruitment and technology services.

Our business is built upon world-class technology infrastructure and operations. 

Providing clients with world class operations, KenCall focuses on developing high skilled employees with an in-depth understanding of client business, products and services. 
Our quality assurance processes and intensive, world class training ensures that our services meet and exceed client expectations.
We continually strive for excellence across all areas of business. 
Our constant focus on delivering quality and client understanding has brought both domestic and international acclaim, including CCF Call Center Awards for Best Non-European BPO Centre (2009), the Highest Commendation Award at the Call Centre Focus European Awards (2010), and Computer Society of Kenya’s Best BPO Center in Kenya (2011).
We are currently looking for dedicated, energetic and proactive individuals to join our Call Center Sales Team.
  • Minimum two year college level requirement
  • Must have a background in insurance sales, preferably with experience in telesales.
  • Must be able to work varied hours, weekends and holidays
  • Reliable, enthusiastic, upbeat personality.
  • Quick learner, detail oriented, and able to multi-task in fast-paced environment
  • Outgoing, energetic personality
  • Extremely fluent in English and Swahili both oral and written and a crisp clear neutral accent.
  • Desire to achieve and excel above the rest
  • Aspirations to develop a career within the company
  • Prior call center experience a definite advantage
For consideration for this position, one must also clearly demonstrate the following:
  • Ability to maintain positive working relationships
  • Solid organizational skills
  • Great attention to details
  • Ability to multi-task
  • Strong work ethic.
  • Ability to maintain confidentiality at all times
  • Ability  to  work  under  high  pressure  to  meet  tight  deadlines
  • Must be highly motivated and committed to achieving results
  • Ability to work under little supervision while meeting deliverables
  • Ability to work in a team environment, as well as independently
  • Excellent communication skills; written and verbal.
  • Flexibility to work in shifts including weekend and nightshifts.
  • Must be willing to work in a diverse, dynamic environment and want to be part of a super-skilled and fun team.
All interested applicants should apply through our website ( by filling an online application form via the link below. Only qualified candidates will be contacted.
If the link is not working, copy and paste the link into your browser. 
You can also apply via the KenCall Career Center at

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