Yehu Microfinance Trust Chief Operations Officer (COO) and MIS / IT Officer Jobs in Mombasa Kenya

Yehu Microfinance was founded as a Trust in 2007 and is focused on the provision Rural Financial Services in the Coastal Region of Kenya with its Head office at Mombasa. With over 28,000 members, it has adapted Grameen Model which complements its unique sub-branch framework well and has ensured  enhanced access of financial services to its targeted market niche. 
The responsiveness of Yehu Microfinance Trust to its valued clients is manifested through a variety of products offered, with tailor made features to suit its lower income segment of the market typically earning two to three US Dollars per day
Yehu Microfinance Trust has been growing steadily and is now seeking radically accelerated growth. 
The Board of Trustees is looking for a mission-focused, seasoned, strategic, and process minded leaders with experience scaling organization, leading a team of staff ¡n the operations function and enhancing a performance culture among a group of talented and committed individuals.

Yehu Microfinance Trust seeks to recruit for two vacancies

1. Chief Operations Officer (COO)

The Chief Operations Officer who should be able to empower other staff members to deliver measurable, cost effective results that make the vision of the organization a reality. 

Importantly, the successful COO will have the skills, sensitivity, self-driven and personal confidence to tap into the power that each member of
the team brings into the mission. 
While it is essential that the COO bring innovative, efficient and effective systems to increase productivity of the organization, it is also critical that the team retain the creative spark that drives the Yehu Microfinance Trust commitment to provide responsive financial services to its market niche of those socio-economically marginalized entrepreneurs, and primarily women.

Key Responsibility

Reporting to the Chief Executive Officer (CEO), the Chief Operations Officer (COO) is primarily responsible for leading and managing comprehensively the Credit Program at Yehu Microfinance Trust. 
The COO will take leadership in expanding the current 8 Branch outlets all located in the immediate former Coast Province before the promulgation of the New Kenya Constitution, to new market outlets as outlined in its strategic business plan.
The successful individual will be responsible for all strategies and activities of managing a healthy rapidly growing portfolio within the framework of the vision and mission of Yehu Microfinance Trust.

Key Specific Responsibilities

  • Ensure the continued financial sustainability Yehu Microfinance Trust in its core business of provision of financial services to the socio-economically marginalized entrepreneurs through sound fiscal management.
  • Provide pragmatic leadership and input for strategic planning processes with CEO
  • Ensure that all program activities operate cost effectively, consistently and ethically within the mission and values of Yehu Microfinance Trust
  • Prepare and submit an annual operational plan to the CEO for further consideration, management within the approved budget, and report accurately as well as timely on progress made and challenges encountered.
  • Lead a high performing operational team both at the head office and branches.
  • Oversee and manage all aspects of the day-to-day operations of the Trust, ensuring operations are in sync with strategy. 
  • Take a leadership role in the establishment of performance indicators, and monitoring of performance against predetermined goals.
  • Ensure compliance with any and all requirements for partnerships, financial institutions and regulatory bodies.
  • Develop and administer personnel-related policies and practices. 
  • Take a lead role in the development of operational staff performance objectives and in the evaluation of performance against organizational goals. 
  • Provide coaching and counseling where necessary. 
  • Foster a staff culture that supports the strategy of the Trust.
  • Oversee risk management and legal activities: Letters of agreement, contracts, leases and other legal documents and agreements.
  • Organizational reporting and monitoring.
Key Qualifications
As a prerequisite, the successful candidate must believe in the core values of Yehu Microfinance Trust and be driven by the mission. 
The candidate should demonstrate a passion for uplifting socio-economic livelihoods among the marginalized. Beyond that,
Yehu is looking for an individual that has proven experience in scaling similar organizations under constraining framework and demonstrated ability to both lead and build the capabilities of a self-driven and motivated team.

The successful candidate will most likely have:

  • Had experience in the Microfinance field at management level for not less than FIVE years. Experience in managing value-driven similar organization will be an added advantage.
  • Solid Education Background-Undergraduate degree is required; MBA or similar advanced degree is highly desired as well as proficiency in various computer applications and relevant software.
  • General Management – Thorough understanding of various microfinance models, operational systems and Human Resource; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources and marketing.
  • Strategic Vision and Agility – Ability to think strategically, anticipate future consequences and trends and incorporate them into the organizational plan.
  • Capacity Building- Ability to effectively build organization and staff capacity, developing top notch workforce and the processes to ensure that the organization runs smoothly.
  • Leadership and organization- Exceptional capacity for managing and leading people, a team builder who has experience in scaling up organizations, ability to connect staff both on an individual and as teams; capacity to enforce accountability, develop and empower top notch leaders from bottom up, lead from top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed.
  • Action-oriented;- Enjoys working under pressure and looks for challenges, able to act and react as necessary, even if limited information is available, not afraid to take charge of a situation, can overcome resistance to leadership and take unpopular stands when necessary.
2. MIS / IT Officer
Overall Goal and Objective of the MIS/IT Function
The key GOAL of the MIS/IT function is getting the right information to the right people at the right time, efficiently and effectively.
The overall OBJECTIVE of the MIS/IT function is to manage YMT information and employ IT to improve the productivity effectiveness and efficiency of organization’s operations and enhance the availability & usefulness of information to all users inside and outside the organization.

Key Responsibility

Reporting to the Chief Executive Officer (CEO), the MIS/IT Officer should play an integral role in the full deployment of IT as a tool to meet corporate objectives of efficiency and effectiveness for strategic competitiveness through strategic planning (to enable effective management of quality portfolio), office automation (for effective cost controls), reporting (for timely management decision making) and customer satisfaction (for customer loyalty and high retention.

Specific Responsibilities

  • Information- Make it easy for the staff to produce and access information to perform their work and for key stakeholders to participate and interact effectively with Yehu Microfinance Trust.
  • IT application- Achieve and sustain effective easy-to-use & integrated IT applications that support management of information throughout all the value chains of the organization.
  • IT security- Protect YMT information & information systems to ensure their integrity, confidentiality and availability.
  • IT infrastructure- Provide IT/IM infrastructure that is secure, robust, reliable and responsive to changing business needs.
  • IT/IM Human capital- support recruitment, development and retention of a highly capable IT/IM work force with competences needed to support the realization of Yehu’s goals and objectives.
  • IT/IM customer service- Achieve and sustain high level of satisfaction of YMT’s service delivery to its esteemed customers.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Provide users with technical support for computer problems.
  • Develop and interpret organizational goals, policies, and procedures within the context of IT/MIS
  • The officer must be able to work for long hours and be able to meet deadlines
Key Qualifications
  • Bachelors Degree in Computer Science or its equivalent.
  • Skills in Data management, processing, backup and security
  • Proven knowledge of Windows server 2003/2008,
  • Working knowledge of MS SQL Server Reporting Services and Ms Access based applications
  • Ability to manage and troubleshoot LAN, WAN, VPN, terminal servers
  • At least 2 years experience ¡n a system administration environment
  • Strong problem-solving, adaptability, analytical and excellent supervisory skills
  • Certificate in CCNA an added advantage.
Additional requirements for both positions are:
Results – Proven track record of exceeding goals and double bottom-line orientation; evidence of ability to consistently make good decisions through a combination of critical analysis, calculated risks, and judgment; high level of business acumen, and the ability to deliver results against the realities of budget provisions, problem solving, operations management and creative resourcefulness.


These are outstanding opportunities for highly motivated professionals to assume pivotal roles in the evolution of a fast-growing, highly respected organization operating within the Coastal region of Kenya with its headquarters at Mombasa. 
We are seeking for individuals of outstanding quality with a respected track record. 
Yehu Microfinance Trust is willing to offer a very attractive compensation package including a competitive base salary and related benefits.
Address applications with updated CV, supportive copies certificates and testimonials to reach the undersigned on or before 7th November, 2012. 
The application should be in soft copy to the email address below.

The Chief Executive Officer
Yehu Microfinance Trust – Head Office.
P.O Box 82120-80100, 


Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Other Jobs in Kenya