KENTRADE Head of Corporate Communications, and Assistant Manager Change Management Jobs in Kenya

Kenya Trade Network Agency – KENTRADE

The Kenya Trade
Network Agency ( KENTRADE) is a parastatal under the Guidance of the
Ministry of Finance which was established under an Executive Order and
gazetted as Legal Notice No 6 of 2011 on 28th January 2011. 
Kentrade’s mandate is the implementation of the National Electronic Single Window System and Trade Facilitation.

wishes to engage suitably qualified candidates who meet the specified
job requirements as well as the requirements of Chapter 6 of the Kenya
Constitution in the following key positions:
Head of Corporate Communications

Job Grade: KTNA 4
Accountable to: Chief Executive Officer
Responsible for: Public Relations Officers (2)

Purpose of the Job: To manage the Corporate Affairs Division of the Agency by ensuring that an effective communication and public relations strategy is designed coordinated and implemented to ensure that KENTRADE has a good public image and that the stakeholders are aware of its key activities.

Duties & Responsibilities
  1. Lead the development and implementation of the Agency’s corporate
    communications strategy in collaboration with other functions.
  2. Develop and implement appropriate Communications, Public Relations and Reputation strategies.
  3. Plan
    and conduct programs designed to create and maintain a positive
    corporate image to the external public and stakeholders as appropriate.
  4. Properly
    plan and direct the communication strategies designed to keep internal
    public informed of the of the Agency’s programmes and policies.
  5. Establish and maintain regular contacts with media practitioners with a
    view to enhancing goodwill and promoting KENTRADE’s key mandate.
  6. Plan and execute the Agency’s participation/involvement in key corporate
    events, including stakeholder events, conferences, anniversaries,
    customer forums, Trade Exhibitions & ASK shows, Receptions and Media
  7. Manage the implementation of Corporate Social Responsibility Programmes of the Agency.
  8. Devise and implement Internal & External Communications Campaigns.
  9. Edit, review and provide support in design, production and distribution
    of newsletters, annual reports, speeches, publications, website
    contents, reports and outreach materials to ensure clarity in the
    communication of information.
  10. Ensure liaison with communications
    contacts throughout the Agency and monitor compliance with Corporate
    Citizenship Policies.
  11. Manage the development and dissemination of
    Agency-generated media materials including quality control and
    compliance with the Agency’s corporate visual identity.
  12. Develop
    crisis management communication planning, readiness and response
    capabilities consistent with Agency corporate guidelines.
  13. Undertake such other duties as may be reasonably required and which are consistent with the level Of responsibility of this job role.
Academic & Professional Qualifications
  • Bachelors’ degree in Mass Communication, Public Relations, Journalism, Marketing, Social Science or related field.
  • Masters degree in Communication, Public Relations or related field
  • Membership to relevant professional body
Professional Work Experience
  • Six (6) years’ experience in a related function in Public Relations or Corporate Communications
  • Experience in Media Management
  • Knowledge of website content management
Essential Knowledge & Skills
  • Proficiency in Microsoft Office Suite and relevant software
  • Use of Social media for Corporate purposes
  • Ability to fluently communicate in both English & Kiswahili.
Personal Attributes
  • Excellent interpersonal and multicultural skills
  • Out -going with a pleasant personality
  • Team player with strong leadership skills
  • Ability to handle stressful situations, multitask and meet strict deadlines
  • Internal: the chairman of the Board, the Various Departments and Units ofthe Agency
  • External: Media Agencies, Journalists, Reporters, Editors, various Service Providers
Assistant Manager Change Management

Job Grade: KTNA 4
Accountable to: Manager Customer Service
Responsible for : Change Management Officers (2)

of the Job:
Assisting Kentrade project implementation (change
initiatives) meet business, schedule and budget objectives. 
Focusing on
the people side of change – including changes to business processes,
systems and technology, job roles and organization structures. 
primary focus will be creating and implementing change management plans
that minimize Stakeholder resistance as a result of the implementation
of the NESWS and maximize industry engagement.

Duties & Responsibilities
  1. Lead the team responsible for planning and oversight of organizational change aspects of the NESWS and other Kentrade project Implementations
  2. Stakeholder liaison and working in consultation with the Trade
    Facilitation Manager and ICT Manager in developing Change Readiness
  3. Provision of strategic advice and support in relation to organizational change.
  4. Consider the impact of change in a demanding, people oriented
    environment and translate this in practical outcomes via the development
    and implementation of a change management strategy.
  5. Coordinating and Implementing change management actions, including: stakeholder engagement; development and delivery of communication material; reviewing and monitoring change uptake
  6. Providing input to the Trade Facilitation Unit on the effectiveness of
    methodologies and strategies, and the identification and management
    ofsystemic issues across the project
  7. Planning for change- including communication strategies/ action plans; change transition plans; post-implementation review plans.
  8. Cleary demonstrate the need for change and articulate the vision
  9. Eliminate resistance and achieve ‘buy-in’ from key stakeholders and employees
  10. Implement clear and appropriate communication strategies to get cross organizational understanding of the project.
  11. Identify change readiness including skills shortages
  12. Conduct NESWS Change analysis – stakeholder analysis; change impact and gap analysis; training needs analysis.
  13. Coordinate business change impact analysis for the NESWS project,
  14. Ensuring the correct documentation is in place to ensure stakeholders take ownership of the changes
  15. Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role
Academic & Professional Qualifications
  • Bachelors’ Degree in a Business Field from a recognized institution.
  • Master’s Degree in Business Field form a recognized institution
  • Diploma in Human Resource Management/ Organization Psychology major or similar will be an added advantage
  • Practitioners Certificate in Change Management
  • Membership of the Institute of Human Resources Management (IHRM) or relevant institution.
Professional Work Experience . 
  • At least five (6) years’ relevant work experience
  • Involvement with large-scale organizational change effort.
  • Experience and knowledge of change management principles and methodologies
Essential knowledge & Skills
  • A solid understanding of how people go through a change and the change process
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Proficiency in Microsoft Office Suite
Personal Attributes
  • Problem solving and root cause identification skills.
  • Strong analytic and decision making abilities.
  • Must be a team player and able to work with and through others.
  • Ability to influence others and move toward a common vision or goal.
  • Ability to work with minimum supervision,
  • Highly developed research skills with excellent report writing & presentation skills
  • Ability to effectively engage with a variety of stakeholders at all levels,
  • Possess a proactive innovative mind set.
Qualified and Interested candidates are requested to submit their
written application together with an up to date Curriculum Vitae, copies
of certificates & testimonials, email and telephone contacts
including names, telephone and email contacts ofthree (3) referees who
must be familiar with the candidates previous work experience. 
should be addressed as detailed below and be sent by post or hand
delivered to the Kentrade offices so as to be received not later than
5.00pm on Friday, 16th November 2012.

The Chief Executive Officer
Kenya Trade Network Agency
1st Floor, Embankment Plaza
Longonot Rd – Upperhill
P.O. Box 36943-00200
KEN TRADE is an Equal Opportunity Employer
Canvassing will lead to automatic disqualification

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