Safaricom Product Manager (Cloud and Data Center Services) Job in Kenya

We are pleased to announce the following vacancy within Enterprise Strategic Business Unit. 
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Product Manager – Cloud and Data Center Services


Reporting to the Senior Manager-Cloud and Managed Services, the job holder will be responsible for propositions development, packaging, and go-to-market (GTM) activities in support of Safaricom Business cloud and data centre services strategy in the Enterprise Business Unit.

Key Responsibilities

  • Develop and deliver the strategy and roadmap for the cloud and data centre services products portfolio;
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers;
  • Coordinate launch of new products and services with the marketing team and ensure successful go-to-market and deployment for each product;
  • Research and present product analytics and commercial information to ensure product success in the marketplace;
  • Understand and influence development of business processes and IT system interaction to support the intended customer journey for Cloud and Data Centre products portfolio;
  • Lead and drive definition of in-depth product strategies that outlines the positioning, pricing and communication plans to support the go-to-market for Cloud and Data Centre propositions and offers;
  • Track customer and market needs as articulated by Sales and other customer feedback channels;
  • Own product requirements and work with cross-functional product development teams to refine product requirement specifications;
  • Assess custom product implementation requests;
  • Develop and own capacity building and training plans for all product stakeholders including sales teams, customer support teams, product training teams and channel partners.
Minimum Requirements
  • Bachelor’s Degree from a recognized university preferably in Marketing and Sales;
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • At least 4 years experience in Marketing Technical solutions, preferably in a Telecoms environment;
  • Experience in ICT projects management. Certification by a recognized professional body will be an added advantage;
  • Knowledge of media production, communication, and dissemination techniques and methods;
  • Excellent written and verbal communication skills coupled with good listening and critical reasoning skills.
If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. 
All applications must be received on or before Monday the 19th November 2012.

The Senior Manager-Talent Acquisition
Safaricom Limited

Via email:

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