Safaricom Product Manager (Mobile Data Applications) Job in Kenya

We are pleased to announce the following vacancy within Enterprise Strategic Business Unit. 
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Product Manager – Mobile Data Applications

Ref: ESBU_ PM-MDA_NOV_2012

Reporting to the Senior Manager-Cloud and Managed Services, the job holder will be responsible for propositions development, packaging, and go-to-market (GTM) activities in support of Safaricom Business mobile data, applications and devices strategy in the Enterprise Business Unit.

Key Responsibilities

  • Develop, Own and deliver the strategy and roadmap for the Enterprise Mobile data, devices and Enterprise Mobility products portfolio;
  • Formulate, direct and indirect marketing activities and offers to promote Enterprise mobility products and services, working with advertising and promotion managers;
  • Coordinate launch of new enterprise mobility products and services with the marketing team and ensure successful go-to-market and deployment for each product;
  • Lead and drive definition of in-depth product strategies that outline the positioning, pricing and communication plans to support the go-to-market for each proposition or offer;
  • Research and present market opportunities, product performance and relevant commercial information to ensure product success in the marketplace;
  • Track customer and market needs as articulated by Sales and various customer feedback channels;
  • Own enterprise mobility and mobile data product requirements and work with cross-functional product development teams to refine product requirement specifications; to ensure success throughout the life of a product;
  • Assess custom product implementation requests;
  • Develop and own capacity building and training plans for all product stakeholders including sales teams, customer support teams, product training teams and channel partners
Minimum Requirements
  • Bachelor’s Degree from a recognized university preferably in Marketing and Sales;
  • Experience in ICT projects management. Certification by a recognized professional body will be an added advantage;
  • At least 4 years experience in marketing mobile data applications in a Telecoms Environment;
  • Knowledge of media production, communication, and dissemination techniques and methods;
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction;
  • Excellent written and verbal communication skills coupled with good listening and critical reasoning skills.
If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. 
All applications must be received on or before Monday the 19th November 2012.

The Senior Manager-Talent Acquisition
Safaricom Limited

Via email:

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