Travel Consultant Job Vacancy in Kenya

Our Client, a well established organization is seeking for a qualified candidate to fill the position of Travel Consultant

Job description

  • Do bookings
  • Ensure each booking has a booking card
  • Ensure all bookings are confirmed and re-confirmed
  • Ensure all bookings have ticket numbers
  • Ensure ticketing rules are followed.
  • Ensure all tickets are authorized for by the client.
  • Ensure going through the queue messages and advise clients on the status of bookings
  • Do quotations to clients ensure they are properly typed/pasted and call/chat all clients to ensure they have received their emailed quotations
  • Ensure the quotations are responded to immediately in case of delays then advice the client the intention to do so.
  • Cancel all cancelled tickets on the computer system, punch them and forward them to accounts with the attached cancellation slip.
  • Ensure that the organization is updated on all current fares from the airlines.
  • Ensure all un-needed bookings are cancelled in the system to avoid no show fees.
  • Be able to work independently with minimal to no supervision
  • Be willing to work extra hours
  • Be able to handle high volumes of tickets while maintain professional conduct at all times under pressure
  • Always keep the clients engaged
Requirements
  • Diploma in tours and travel
  • IATA diploma (foundation)
  • 5 years experience dealing with corporate clients
  • Well spoken with excellent written skills
  • Very presentable and mature
  • Good experience with Galileo and Amadeus
  • Trust worthy,
  • Outgoing,
  • Passionate & aggressive,
  • Valid certificate of good conduct
All qualified candidates should send their applications including three referees, CVs and expected remunerations on or before 19th November, 2012 to info@ardenafrica.com. 
The candidates should indicate the position applied for in the subject line.
 
Kindly do not apply if you do not meet the above requirements


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