Mercy Corps Human Resources Officer Job in Nairobi Kenya

Mercy Corps exists to help people build secure, productive and just communities.
Driven by local needs, our programs provide communities in the world’s toughest places with the tools and support they need to turn the crises they confront into the opportunities they deserve.
Mercy Corps is looking for committed and dynamic individuals to take up the following positions.

Human Resources Officer


Program / Department Summary:

The mandate of Human resources HR and the Leadership and Organizational Effectiveness (LOE) Team is to identify exceptional talent to advance Mercy Corps’ mission.  

As part of the Leadership and Organizational Effectiveness (LOE) Team, the HR officer is committed to partnering internally to enable responsive and efficient find the best and brightest.  
The aim of the HR and  LOE team is to attract, develop, retain and support Mercy Corps’s Kenya’s talent. 
They provide reliable and compliant support to program staff and activities in order to achieve efficient service to program beneficiaries

General Position Summary:

Provide oversight to the management of human resources for Mercy Corps Nairobi office.
Assist in the achievement of MC program objectives with the facilitation of recruitment, staff induction/orientation, performance evaluation and staff development issues.

Strong technical support will be provided by the Human Resources Manager.
Essential Job Functions: 

Human Resources
  • Administer all HR functions for Nairobi and field offices;
  • Remain informed, on an ongoing basis, about current and changing HR-related laws, policies and “best practices” to ensure that current and future personnel policies, employment practices, and compensation packages are within the limits of established standards, procedures, guidelines and policies of Mercy Corps, as well as national laws;
  • Implement and reinforce the Kenya National Staff Policy Handbook. Recommend new or needed changes to existing personnel policies and practices to senior management;
  • Ensure effective human resource programs including recruitment, orientation, performance evaluation, career development, training, diversity training, risk management and safety programs;
  • Responsible for tracking annual/sick leave days as per Mercy Corps Kenya policy. Ensuring all leave days are accurately reflected on the leave tracking sheet;
  • Ensure supervisors get monthly update on staff leave balance before they approve any leave. Upon request inform staff on leave balances;
  • Maintain appropriate records and ensure confidentiality regarding personnel activities and personnel data including but not limited to employment documentation, evaluations, exit interviews and other relevant information;
  • Monitor employee concerns, complaints, and counseling needs and coordinate internal investigations and hearings with appropriate personnel and management;
  • Participate in orientation of new personnel with respect to HR policies and procedures, including remuneration, benefits, and the organizational “work ethic”;
  • Coordinate paperwork for consultants and temporary employees;
  • Maintain and report employee statistical data, as requested;
  • Distribute and collect completed employee timesheets as per organizational policy;
  • Administer all health insurance issues including employee inquiries and communication with the insurance provider;
Supervisory Responsibility: None
Accountable for following the Kenya Labor Law, the policies and procedures as outlined in the Mercy Corps Field Administration Manual and in the Mercy Corps Kenya National Staff Policy Handbook.

Reports Directly To: Human Resources Manager

Works Directly With: Operations, Program and Finance teams

Knowledge and Experience:

  • Degree in Business Administration, Psychology or other rrelevant University degree; Minimum 3 years of experience in human resources or general administration, preferably in the NGO sector. 
  • Advanced computer skills, including most MS Office applications. 
  • English proficiency – written and spoken is essential;
Success Factors:
  • Excellent problem solving skills and ability to multitask.
  • Conscientious with an excellent sense of judgment
  • Awareness of and sensitivity to multi-cultural international development work.
  • Proven ability to follow procedures and meet deadlines.
  • Commitment to transparency, accountability and compliance with donor, organizational and national policies and regulations
  • Team player
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. 
Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

Interested candidates who meet the above required qualifications and experience should submit on or before September 10, 2013 at 4.00 p.m. a cover letter, detailed Curriculum Vitae (CV) listing three professional references (including a recent supervisor) to

Applicants must clearly indicate on the email subject the position and location they are applying for, e.g “Human Resources Officer-Nairobi” 

Applications without the right subject heading will be automatically disqualified. 
Please do not attach any certificates. 
(ONLY Qualified short-listed candidates will be contacted)

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