Safaricom Cloud Services Administrator Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. 
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!

Cloud Services Administrator


We are pleased to announce the following vacancy in the IS Operations Department within the Technology Division. 
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Principal Engineer – Data Centre Services, the position holder will be responsible for System support, monitoring and administration of Cloud Systems. 

This includes general system administration tasks, software and hardware support, system configuration, backups, system monitoring, performance tuning, troubleshooting, skills transfer and customer management. 
The role holder will also be responsible for Configuration management and documentation.

Key Responsibilities:

  • Administering, configuring and troubleshooting servers, storage, networks and Virtualization Systems in the Cloud;
  • Response, problem resolution and escalation of server issues;
  • Analysis of server hardware and operating system software, cPanel and Iron Port;
  • Implementation of tactical service improvements, upgrades and system patching;
  • Liaise with users, hardware and software vendors and internal systems owners to fine tune systems hardware and software for all systems;
  • Operations of backup tools and testing of disk and data recovery solutions on all Cloud systems;
  • Prompt restoration of lost data;
  • Backup, hardware and software assurance;
  • Maintenance of systems documentation and procedures;
  • Technical support for assigned company initiatives and projects;
  • Participation in feasibility studies and testing for new IT infrastructure components.
Role Requirements
  • Degree in Computer Science or equivalent;
  • Knowledge of TCP/IP networking and strong Unix skills including certification;
  • 4 years of work experience as a Systems administrator, Network administrator/analyst in a multifaceted business environment with integrated/mixed windows and major UNIX server environment;
  • System Administration Techniques – understanding OS Performance , Microsoft and Unix enterprise hardware and storage;
  • Knowledge in SAN and NAS is desirable;
  • Excellent problem solving, communication, organization and leadership skills.
If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Wednesday 29th January 2014.

The Head of Talent and Resourcing,
Safaricom Limited

via E-mail to

Job Summary:
Job Title
Job Category
Job Type
Company / Organization
Approx. Salary
Job Opening Date
Job Expiry Date
Job Details
Job Location

Other Jobs in Kenya
Updated: January 23, 2014 — 3:07 am