Safaricom Sector Manager Job in Kenya

Safaricom Limited is the leading mobile telecommunications company in Kenya. 
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community. 
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Sector Manager

EBU –SM -JAN 2013

We are pleased to announce the following vacancy in the Enterprise Sales and Retention Department (P&C) within the Enterprise Business Division. 
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Senior Manager – MNC’s, the job holder will manage a team of National Account Managers with an objective of driving business revenues and opportunities across the customer base to exceed DB through acquisition and retention.

The successful candidate will be responsible for;

  • Identify growth prospects and specific opportunities in the sector;
  • Device strategic plans for sector penetration and guide sector team on tactical plan execution;
  • Supervise the development of a sales pipeline for the sector;
  • Identify growth opportunities and up-selling and cross – selling potential within the assigned sector;
  • Provide leadership for customers in understanding business objectives and recommend business solutions to achieve those goals;
  • Supervise development and executions of customer ring fencing strategies;
  • Develop strong relationships with customers at CxO to maintain ongoing revenue stream;
  • Manage all customer escalations with relevant stakeholder in the organization and ensure closure;
  • Identify and analyze customer needs and requirements;
  • Develop responsive solutions in conjunction with Business Development team;
  • Develop customer value propositions and presentations;
  • Develop sector development plans and participate in all sector customer forums;
  • Ensure all accounts are managed through well thought out Account Development Plans and detailed opportunity matrix;
  • Manage daily and weekly sales reporting for Account Managers;
  • Provide and implement an effective coaching Sales Executives to drive and help them to implement new actions that improve their performance;
  • Weekly reports on sector performance and submission of sector plans on immediate sales and pipeline outlook;
  • Enforce real time use of Sales Info tool by Corporate Accounts Managers.
The ideal candidate will possess:
  • Degree in a business related disciplines with an IT/Commercial bias;
  • IT knowledge/working experiences will be an added advantage;
  • 4-5 years working experience managing key accounts in a B2B environment ;
  • Strong relationship building skills preferably from a major blue chip company;
  • Ability to inspire and manage a sales team;
  • New business development skills;
  • Demonstrate ability to deliver results i.e. meet and surpass targets.
If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter quoting the job reference number to the address below. 
All applications must be delivered on or before Tuesday 4th February, 2014

Head of Talent & Resourcing
Safaricom Ltd Nairobi
via E-mail to

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