Sales Representative (Medical Equipment) Job in Nairobi Kenya

Job Title: Sales Representative (Medical Equipment)
Industry: Service
Location: Nairobi
Salary: KSh 30 – 40K gross

Our client, a leading distributor and supplier of Health Care and Scientific Equipment in Kenya is looking for a Customer care representative who will provide customers with first line information on product offering and service information.

Job Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Updating and recording customer account information.
  • Resolves product or service problems by clarifying the customer’s complaint, recording and communicates the complaint to relevant service personnel. Following up to ensure resolution.
  • Maintains customer accounts and processes customer adjustments.
  • Contributes to team effort by accomplishing related results as needed.
  • Liaising with clients, suppliers and other staff.
  • devising and maintaining office systems, including data management and filing
  • screening phone calls, enquiries and requests, and handling them when appropriate
  • meeting and greeting visitors at all levels of seniority
  • dealing with incoming  post, often corresponding on behalf of the manager;
  • Organizing and attending periodic departmental meetings and ensuring that all attending are well prepared for meeting taking minutes and ensuring that all agreed has been followed.
  • Preparation of overseas order document in collaboration with the responsible sales manager.
  • Verification of goods received in stores against order placed, in collaboration with responsible sales manager.
  • Assisting with preparation of customer invoices and co-ordination of deliveries to customers.
  • Follow up of payment with customers in collaboration with responsible sales manager. Maintaining records of paid and pending invoices
  • Maintaining log of all departmental personnel locations and assignment on a daily basis.
  • Any other duties as may be allocated by the departmental Head.
Qualifications & Experience:
  • College Degree/Diploma in Sales & Marketing or Administration 
  • At least 2 years experience in a busy organization
  • Customer Service,
  • Familiarity with a professional work environment
Personal Traits, Qualities and Aptitudes
  • Quality Focus,
  • Problem Solving,
  • Documentation Skills,
  • Listening, and Phone Skills,
  • Analyzing Information,
  • Multi-tasking
  • Mature, Self-driven and of high Integrity
If you meet the above requirements send your CV only, to indicating the title on the subject line as (Sales Representative Medical Equipment 30 – 40K) before 23rd January, 2014

We do not charge for interviews.

Please note your current salary on your CV. 
Only shortlisted candidates will be contacted.

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