Neo Marketing Operations Manager Job in Nairobi, Kenya

Neo Marketing, a leading below-the-line marketing agency, with over five years experience in delivering brand experiences wishes to fill the following position.

Operations Manager

The Operations Manager performs a number of functions to achieve the job objectives. 

He/She provides feedback, training and other team development exercises. 
He/she works diligently to ensure client satisfaction and consistent growth in revenue.


Key responsibilities:
  • Improve the operational systems, processes and policies in support of the organization’s mission.
  • Oversee overall planning, systems and controls for all the projects.
  • Management of the operations budget in coordination of all the operations with the Operations Director.
  • Support better management reporting, information flow and management, business process and organizational planning.
  • Manage and increase the effectiveness and efficiency of Support Services through coordination and communication between support and business functions.
  • Dialogue with clientele about customer service issues or queries.
  • Implement quality management and regulatory compliance strategies.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence.
  • Organization of fiscal documents for all the projects.
  • Supervise and coach the team.
Skills and competencies:
  • Degree in project management or related discipline from a recognized university
  • 5 years experience in project and operational management
  • Strong leadership and supervisory skills
  • Strong organisational and interpersonal skills
  • Able to use computer applications effectively
  • Have comprehensive knowledge of quality assurance.
  • Excellent project, planning, change and time management capabilities
Qualified candidates who meet the above criteria should submit their online application on or before 10th February 2014 at http://goo.gl/T8sryH

CVs WITHOUT salary requirements will NOT be considered



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