Neo Marketing Operations Manager Job in Nairobi, Kenya

Neo Marketing, a leading below-the-line marketing agency, with over five years experience in delivering brand experiences wishes to fill the following position.

Operations Manager

The Operations Manager performs a number of functions to achieve the job objectives. 

He/She provides feedback, training and other team development exercises. 
He/she works diligently to ensure client satisfaction and consistent growth in revenue.

Key responsibilities:
  • Improve the operational systems, processes and policies in support of the organization’s mission.
  • Oversee overall planning, systems and controls for all the projects.
  • Management of the operations budget in coordination of all the operations with the Operations Director.
  • Support better management reporting, information flow and management, business process and organizational planning.
  • Manage and increase the effectiveness and efficiency of Support Services through coordination and communication between support and business functions.
  • Dialogue with clientele about customer service issues or queries.
  • Implement quality management and regulatory compliance strategies.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence.
  • Organization of fiscal documents for all the projects.
  • Supervise and coach the team.
Skills and competencies:
  • Degree in project management or related discipline from a recognized university
  • 5 years experience in project and operational management
  • Strong leadership and supervisory skills
  • Strong organisational and interpersonal skills
  • Able to use computer applications effectively
  • Have comprehensive knowledge of quality assurance.
  • Excellent project, planning, change and time management capabilities
Qualified candidates who meet the above criteria should submit their online application on or before 10th February 2014 at

CVs WITHOUT salary requirements will NOT be considered

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