Humanitarian Leadership Academy Learning and Knowledge Manager Job in Nairobi Kenya

Academy Centre Learning and Knowledge Manager

Kenya Academy Centre | Nairobi Kenya

Position Code: HUM-ACAD-01-15

Background: The Humanitarian Leadership Academy is a new global start-up networked organisation whose mission is to empower people around the world to prepare for and respond to crises in their own countries.

The Academy will work with organisations from across the not-for-profit, public, technology industry, private sector and universities to help local communities across the world to become more resilient in the face of disaster by promoting and developing existing and new humanitarian preparedness and response focused learning and development opportunities.


The role: Working in close collaboration with the Global Academy Office and nine other Academy Centres, the Kenya Academy Centre will seek to enhance capacity to learn, adapt and continuously improve the quality of actions in the humanitarian sector. 
Towards this the centre will seek to learn from its experience and the experiences of collaborating partners in the sector ensuring that good practices are drawn from what is being collectively achieved. 
Accordingly, the Academy Centre’s Learning and Knowledge Management function will seek to enable the academy’s team to collectively and systematically create, share and apply knowledge, to better achieve the centre’s (and global team’s) objectives through the acquisition, management, and utilization of information and knowledge that are aimed at making improvements to the Humanitarian Response.

Scale and scope of the role

Two year fixed term contract

Reports to the Kenya Academy Centre Director
Budget responsibility (to be determined)
Up to 20% regional and international travel

Responsibilities include:

  1. Leading, developing, planning and supporting the implementation of the Academy Centre’s Learning and Knowledge Strategy (working closely with the Centre’s Director to agree priorities).
  2. Planning and developing annual, biennial and three-year plans for outcome areas that are relevant for the function and providing leadership in the implementation and monitoring of capacity sharing activities in a manner that is innovative, professional, and sensitive to local needs, culture and politics and in accordance with the academy’s policies and procedures.
  3. Contributing to the team in the further development of the Performance Measurement Framework, including monitoring and evaluation systems, indicators, baseline and other data collection methods
  4. Promoting knowledge sharing through the Academy Centre’s operational processes and strengthening links between knowledge sharing and information systems (including facilitating information exchange across systems by working in collaboration with other stakeholders).
  5. Providing support for the establishment, nurturing and promotion of communities of practice to facilitate sharing of ideas and work among internal teams and external partners.
  6. Managing the relationship with third party providers of knowledge, website facilities, and extranet, and providing leadership for knowledge management and information to Academy Centre staff, ensuring provision of a strategic view on the further development of knowledge management systems and practices in order to support the work and development of the centre into the future (this will include ensuring that all systems supporting Knowledge Management and Learning are developed and managed in an integrated fashion and that they guarantee a high and continuing level of efficiency).
  7. Taking the lead in encouraging centre staff and partners to share knowledge, ensuring they are aware of the knowledge management resources available to support their work, are appropriately trained and are using the systems efficiently and productively. ·
  8. Collaborating with the Global Academy Office (GAO)’s learning team on learning platforms, tools, templates and resources
  9. Capturing best practices and outcomes from learning initiatives, with the GAO and other Academy centres
  10. Scoping, Commissioning and Managing the development of online learning methodologies, working with the Digital Planning Manager, to innovate and create engaging learning programmes that meet local and global demands.
  11. Leading on project planning of learning design activities at the centre, to ensure resources are allocated in advance and work is in line with the centre’s outputs, with milestones created and progress tracked.
  12. Sourcing and engaging key resources required for curricula development including Subject Matter Experts, Volunteers, Partners, Vendors, and Content Advisory Group members.  Ensure involvement of experts in acceptance and adoption of courses and other learning solutions.
The post holder will be expected to undertake other duties as may reasonably be required to meet the changing needs of the business



  • BA/BS or above, or significant equivalent leadership experience, in a relevant subject. 
  • Extensive and varied experience in a senior management role in a learning and development function, preferably from a variety of sectors.
  • Proven results in establishing new learning initiatives and programs including governance, policies, processes, and procedures to a variety of audiences.
  • Project management of large scale learning initiatives. Expert in Instructional Design and Curriculum Development using newer methods and tools including e-learning, virtual classroom, knowledge sharing, social learning tools, and mobile learning
  • Solid working knowledge and experience of dealing with operations, vendor management, and contracting
  • Demonstrable experience of developing and delivering learning solutions on a global scale, with an advanced operational understanding of contextualizing activities. 
  • Experience working with learning management systems and content authoring tools
  • Proven experience of working as part of a multi-disciplinary team and an ability to understand and negotiate complex organisational structures.
  • Good understanding of the international humanitarian system and relevant networks.
  • Competence in a second language.
Personal Attributes:
  • An instinctive analytical and strategic thinker.
  • Skilled in consulting with a wide variety of stakeholders to help them collaborate and move forward.  
  • High levels of personal resilience to thrive and create direction in ambiguous and unstructured environments.
  • An excellent problem solver who sees opportunities in issues.
  • Superior verbal and written communication and presentation skills.
  • Comfortable working with remote teams.
  • An advanced communicator; can adapt style and content to achieve results in a variety on contexts.
  • Passion and energy to work in pursuit of transforming humanitarian response globally and making a reality of true collaboration.
We look for people who not only have the required skills and experience but who also fit our culture, based on our organisational values.

Child Safeguarding: Level 1 – this post may have limited access to children or to sensitive data on children, however, this access will be infrequent.  A Disclosure and Barring Service (DBS) standard check or equivalent overseas police check will be obtained for employees at this level

How to Apply

To  apply for these positions visit the SCI Kenya Website:  

The system allows CVs & Cover letter as One(1) document.  
The Deadline is on 4th February 2016 by COB. 
Indicate the title of the position on the Subject line Applications will be reviewed on a rolling basis and Only shortlisted candidates will be contacted. 

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