Junior Debt Collectors Jobs in Nairobi Kenya

Junior Debt Collectors
 
Location: Nairobi
 
Our client is a real estate company that offers professional services including Agency, Property Management, Consultancy, and successful Relocations. 
They are seeking to recruit 2 Junior Debt collectors, who will be responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.

 

Primary Responsibilities
  • Create a list of people who have not made payments.
  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
  • Call customers using telephone.
  • Utilize computer systems to handle skip tracing.
  • Inform clients of overdue accounts and amount currently owed.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Listen to customer’s story and determine if debt can be collected.
  • Set up repayment plans and new terms of sale.
  • Offer advice or refer customers to debt counselors.
  • Record new commitment to repay debt.
  • Report satisfied debts to credit bureaus.
  • Follow federal and state laws dealing with debt collection.
  • Print reports for management.
Skills and Qualifications
  • Must have good communication, listening and negotiation skills
  • Must be a qualified credit professional with a CCP 2
  • At least 1 year of experience in the field.
  • Should be between 25-28 years of age
To apply, send your CV ONLY to cvs@flexi-personnel.com before 30th January 2016. 
Clearly indicate the position applied for and the minimum salary expectation on the subject line.

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