Telecom Company Technical Account Manager Job in Kenya

Our Client a leading Telecommunication Company in Africa is seeking to fill the position of a Technical Account Manager for its operations in Kenya.
The successful candidate will be tasked with a duty to lead all technical sales activities with and support the Sales team on technical matters.

Duties & Responsibilities

  • Formulate a Technical account plan which details all relevant key exec contacts,
  • Provides framework for engagement with the respective operator/s,
  • Formulate and action approaches to key client executives at group and country level
  • Lead and manage all customer technical interactions in co-ordination with the respective Key Account Manager/s
  • Oversee Technical account submissions and proposals, and take responsibility to ensure IRR margins are within expected range taking into account client, country, contract and opportunity risks.
  • Provide support to MD and SD to progress their sales initiatives with Key accounts
  • Support the Key Account Managers to analyze and approve customer requests for Build to Suit, colocation and upgrades which will primarily cover but not limited to the following:
  1. Overlap analysis using the site database for the respective operators
  2. Assess the colocation request against standard configuration and lay down the additional charges. This will be done in co-ordination with the respective Operations team members
  3. Analyze scope of the request against the MSA to determine whether its covered by the current contract
  4. Support the Key Account Managers for customer proposals and presentations
  5. Co-ordinating with the Operations team to ensure that the response and approval for requests are given on time
  • Co-ordinate and actively participate in all contract discussions whenever required, in conjunction with Eaton CEO, BD Director and other executives
Minimum Qualifications
  • Bachelor’s degree in Engineering. Telecoms specific qualification will be an advantage.
  • At least 5 years corporate account executive experience, a B2B environment. Experience in Telecoms A MUST.
  • Good knowledge of the African Telecom market and especially a thorough understanding of the Kenyan Telecoms market.
  • A good understanding of operator network planning processes, mobile cellular towers and In-Building Solutions (IBS)
  • Excellent communication skills strong presentation Confident, determined, and entrepreneurial flare essential.
Qualified and interested Candidates to send in their CVs Only to CC clearly indicating the title of the position on the subject line

All Applications should be received on/before 15th January, 2016

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Updated: January 12, 2016 — 10:51 am