XRX Technologies IT Sales Executive Job in Kenya

XRX Technologies
 
Position: Sales Executive

Department: IT Sales

Reports to: IT Sales Manager
 
Nature and Scope of the Position: The position reports to the Sales Manager.

Duties

  • Provide high-level direct client contact with corporate clients.
  • Cultivate relationships at the highest levels of top Blue-Chip companies
  • Drive revenue through long-term, high-dollar contacts.
  • Develop new markets as needed by clients.
  • Responsible for selling new, high-end, and complex products and multi-platform packages.
  • Consult with clients on their printing needs and creatively design solution packages.
  • Provide feedback to the rest of the organization on how to better satisfy client needs.
  • Expected to generate a high volume of sales-related activity including prospecting, presentations, RFPs, etc.
  • Develop & maintain revenue streams in existing named accounts..
  • Consult with clients to maximize Company return on investment.
  • Perform other job-related duties and responsibilities as requested.
  • Strong relationship building with key corporate clients
  • Excellent customer service to existing and new clients.
  • Ensuring adherence to Internal Control Systems as per the ISO Quality Management Systems.
Other specific duties
  • Conduct day to day sales activities- Giving quotations to clients according to their requirements but not later than 24hrs
  • Identify and qualify prospects-Opening New Accounts
  • Generating sales / business for the company
  • Work closely with other members of staff-.Working as a Team to do proposals and closing deals
  • Debt collection: Ensure clients pay in good time as per the agreed credit terms.
  • Identify customer requirements:  Meeting  customers needs with minimal hassle
  • Design customer solutions that suits the customers needs
  • Account (key) management: Think about keeping the customer on a long term basis
  • Participates proactively in company sales and marketing meetings
  • To undertake other duties as and when requested
Qualifications

Academic 

 
Essential
  • Diploma in IT
  • 4 Years Experience in sales
Desired
  • Degree in Marketing or MBA in Sales & Marketing

Experience

  • 2 years in senior sales position 

Work related skills     

  • Good organizational skills
  • Aggressive and Result Oriented
  • Able to meet set target on a monthly basis
  • Able to meet deadlines
  • Product knowledge
  • Write Proposals              

Personal attributes 

  • Ability to work under pressure
  • Trustworthy
  • Team player
  • Strong interpersonal skills
  • Strong customer relation skills

Complexity and difficulty of the work: A demanding job that requires high level of accuracy and integrity and demands efficient working relationships with managers and other members of staff

Successful performance standards

  • Revenue generation as per the target with weekly sales report
  • New account opening and daily updating of information in sage pastel system
  • Healthy funnel and sales report- daily update on leads and opportunity in system
  • Tender and Proposal writing that presents a world class company and adheres to tender and Quality Assurance system in company
  • Timeliness and ability to meet set deadlines
  • Customer retention- monthly review meeting on all allocated accounts. Minutes to be copied to sales manager inbox.
  • High level of accuracy on pricing and margins
  • High level of confidentiality- does not disclose company confidential information to outsiders.
  • Customer service: – answer all phone calls in a professional manager within 2 rings, meet and exceed customer expectation and give response and update with 2 hours. Reduce the number of Dropped calls and opportunities to less than 1% of all calls on a monthly basis.
  • Escalates any unresolved issues with 24Hrs to the  sales manager or managing Director.
  • Attendance to sales meeting and quality contribution in all cases.
  • Promotes the following characteristics in at all times and among Customers and colleagues-
  1. Attitude – exhibits an excellent can do and humble attitude
  2. Player –excellent team player, always willing to help
  3. Reliability – can be relied on to pick and run with jobs independently
  4. Quality – Always goes the extra mile to deliver world class quality
  5. Client Orientation–always courteous and jolly around clients and colleagues
  6. Initiative -exhibits a great deal of initiative even in areas outside their own

This job description is meant to be only a representative summary of the duties and responsibilities performed by the jobholder. 

The jobholder may be requested to perform job-related tasks other than those stated in this job description

Successful candidates send their cv’s to grace.macharia@xrxtechnologies.co.ke


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