Department: IT Sales
- Provide high-level direct client contact with corporate clients.
- Cultivate relationships at the highest levels of top Blue-Chip companies
- Drive revenue through long-term, high-dollar contacts.
- Develop new markets as needed by clients.
- Responsible for selling new, high-end, and complex products and multi-platform packages.
- Consult with clients on their printing needs and creatively design solution packages.
- Provide feedback to the rest of the organization on how to better satisfy client needs.
- Expected to generate a high volume of sales-related activity including prospecting, presentations, RFPs, etc.
- Develop & maintain revenue streams in existing named accounts..
- Consult with clients to maximize Company return on investment.
- Perform other job-related duties and responsibilities as requested.
- Strong relationship building with key corporate clients
- Excellent customer service to existing and new clients.
- Ensuring adherence to Internal Control Systems as per the ISO Quality Management Systems.
- Conduct day to day sales activities- Giving quotations to clients according to their requirements but not later than 24hrs
- Identify and qualify prospects-Opening New Accounts
- Generating sales / business for the company
- Work closely with other members of staff-.Working as a Team to do proposals and closing deals
- Debt collection: Ensure clients pay in good time as per the agreed credit terms.
- Identify customer requirements: Meeting customers needs with minimal hassle
- Design customer solutions that suits the customers needs
- Account (key) management: Think about keeping the customer on a long term basis
- Participates proactively in company sales and marketing meetings
- To undertake other duties as and when requested
- Diploma in IT
- 4 Years Experience in sales
- Degree in Marketing or MBA in Sales & Marketing
- 2 years in senior sales position
Work related skills
- Good organizational skills
- Aggressive and Result Oriented
- Able to meet set target on a monthly basis
- Able to meet deadlines
- Product knowledge
- Write Proposals
- Ability to work under pressure
- Team player
- Strong interpersonal skills
- Strong customer relation skills
Complexity and difficulty of the work: A demanding job that requires high level of accuracy and integrity and demands efficient working relationships with managers and other members of staff
Successful performance standards
- Revenue generation as per the target with weekly sales report
- New account opening and daily updating of information in sage pastel system
- Healthy funnel and sales report- daily update on leads and opportunity in system
- Tender and Proposal writing that presents a world class company and adheres to tender and Quality Assurance system in company
- Timeliness and ability to meet set deadlines
- Customer retention- monthly review meeting on all allocated accounts. Minutes to be copied to sales manager inbox.
- High level of accuracy on pricing and margins
- High level of confidentiality- does not disclose company confidential information to outsiders.
- Customer service: – answer all phone calls in a professional manager within 2 rings, meet and exceed customer expectation and give response and update with 2 hours. Reduce the number of Dropped calls and opportunities to less than 1% of all calls on a monthly basis.
- Escalates any unresolved issues with 24Hrs to the sales manager or managing Director.
- Attendance to sales meeting and quality contribution in all cases.
- Promotes the following characteristics in at all times and among Customers and colleagues-
- Attitude – exhibits an excellent can do and humble attitude
- Player –excellent team player, always willing to help
- Reliability – can be relied on to pick and run with jobs independently
- Quality – Always goes the extra mile to deliver world class quality
- Client Orientation–always courteous and jolly around clients and colleagues
- Initiative -exhibits a great deal of initiative even in areas outside their own
This job description is meant to be only a representative summary of the duties and responsibilities performed by the jobholder.
The jobholder may be requested to perform job-related tasks other than those stated in this job description
Successful candidates send their cv’s to firstname.lastname@example.org