Account Manager Kenya – Amharic Speaker
Main Responsibilities:
- Visit the important hotels in Kenya;
- Support our client’s-strategy for hotel availability and supply within Kenya;
- Promote the our client brand name and its online reservation services to hotels;
- Responsible for area coverage;
- Inform hotels and advise on allotment, availability and supply;
- Rate checks and competitor checks;
- Liaison person for hotels to contact when they have questions;
- Providing hotels with information and advice by mail and email, including follow-ups;
- Follow up on cancellations and evaluations;
- Accompany and train hotels on how to use our client’s extranet and rates & availability system;
- Support hotels with regards to our client’s system;
- Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
- Check statistics in the control room and follow up.
- You will also need to be versatile and adapt quickly to the latest guidelines from our client
Required Skills:
- Fluent English and AMHARIC speaker and writer;
- You already have a WORK PERMIT to work in Kenya.
- 2 years of experience in a relevant account management function;
- Affinity/experience within e-travel and/or hotel/travel industry;
- Pro-active, sense of responsibility, friendly and can work independently;
- Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
- Great face-to-face and telephone communication skills;
- Team player, motivated and enjoys to work in e-travel and hospitality;
- Business focused;
- Positive attitude;
- Hotel School or University background preferred;
- Driver’s license;
- Availability to travel 50% of the time;
How to Apply
CLICK HERE to apply online