Credit Bank Branch Operation Managers Job in Kenya

Credit Bank is an established commercial bank and is rapidly growing its branches so as to grow the network. 
support our growth strategy, we are looking for dynamic, proactive
professionals with strong credential and relevant work experience to
fill the positions below to be stationed in various branches including
Ngong Road Nairobi, CBD Mombasa and Meru.
Branch Operations Manager 
Ref: HRBOM/02/2016
Reporting to the Branch Manager, the successful candidate will be responsible for running effective branch operations leading to provision of excellent customer service, profitability and business growth.


Main Duties:
  • Oversee and implement the Bank strategy at the branch level.
  • Oversee customer service delivery, maintenance and improvement of retail banking service standards.
  • Central operations- clearing, payments, cash management and reconciliation.
  • Facilitate effective relationship management for external and internal customers.
  • Ensure compliance with regulatory and policy requirements with regards to banking environment.
  • Ensure and oversee that the information in the banking core system is accurate and up to date.
Minimum qualification and experience required:
  • University Degree – Upper second or equivalent
  • Proficiency in computer use including MS Office tools and banking systems
  • Must have a minimum of 5 years working experience with solid knowledge of Bank Operations.
  • A team player with ability to work with minimum supervision.
  • Must be flexible in availability and mobility to perform required job functions
How to Apply

you believe that you have the required qualifications and experience to
fill in the above positions, kindly send your detailed resume together
with a cover letter clearly indicating the Ref number to reach the
undersigned by 10th February 2016;

Head of Human Resources
Credit Bank Limited,
P.O. Box 61064-00200,

OR e-mail

Only short listed candidates will be contacted.

Credit Bank Limited is an equal opportunity employer. 
Applications are welcomed from all suitably qualified Kenyan Nationals irrespective of age, gender, race or disability. 
All applications will be treated on merit basis through fair and open competition.

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