Our client a dynamic leader in the distribution of GPS fleet management products and services in Tanzania is currently seeking to hire an Account Manager for is Arusha office.
The successful candidate will be charged with the following responsibilities.
Roles & Responsibilities
- Inspect and approve client contracts and maintaining them.
- Provide expert account management services for the clients and act as a focal point of contact or escalation for client/IT/ TECH issues, service delivery and new business/service development.
- Provide report to accounts department on new clients to be invoiced or terminated clients
- Insure client profiles in the system have been properly been set
- Provide Approval of installation to Field Department after checking with accounts department and after inspecting documentation are in order
- Every month before invoicing require to coordinate with IT/TECH Department to update client trackers online/offline before passing to accounts for invoicing
- Check and Approve Job cards before filing or invoicing
- Work closely with various departments including Customer Care/Technical
- Support/Field and sales to insure increase of sales or satisfaction service to clients
- Provide to Management analysis report of clients data base, which shows increase or decrease, as well as trackers performance.
- Maintain data base of all clients; be accountable for end to end client service request management of significant initiatives delivery and maintenance of IT/ TECH services.
- Any Other work related in this Field or Directed by Management
- Degree/ Diploma in computer related studies
- 4 years in Client Accounts Management in a Vehicle Tacking/ Radio Industry
- Hands on experience with GPS Fleet management System devices, & 2 way radio
- Ability to work with tight deadlines
Remuneration: Salary: Kshs. 60,000 – Kshs. 70,000, Local Allowance, Accommodation, Medical Cover & Work Permit
Interested qualified candidates should send their CVs to
The Recruitment Team
Frank Management Consult Ltd
Email: firstname.lastname@example.org CC email@example.com