Counter Sales Executive Job in Nairobi, Kenya

Job Title: Counter Sales Executive
Job Code: CSE/SK/160303
Number of Positions Open: 1
Reports To: Sales Network & Development Manager
Location: Nairobi, Kenya
Closing Date: Open Until Filled

Summary: Our client is a leading company in the sale of suspension parts in East Africa

Job Summary: To drive business growth through aggressive customer acquisition & customer retention; achieve set targets in volumes, GP and increase overall market share.


Primary Duties and Responsibilities:


  • Ensure achievement of sales and financial targets.
  • Sales budgeting and forecasting.
  • Correct part identification as per customer needs
  • Timely request for parts from warehouse
  • Customer and dealer profiling
  • Capture and record all lost sales
  • Timely servicing of orders/contracts and ensure timely deliveries and availability of products.
  • Inventory management within the branch (stock turnover, obsoleteness etc)
Customer Focus
  • Manage customer enquiries – telephone, email, web, walk-in
  • Customers understand the importance of fitting genuine parts and value for Money concept
  • Manage professionally all customer complaints promptly & completeness 
  • Close liaison with existing and upcoming customers to enhance strong partnerships
  • 100% customer satisfaction with Dealers/Retail/Corporate
  • Manage dealer POS material and displays
Debt Management
  • Account & debt management
  • Credit management maintained within company policies
Technical & Business Development
  • Determine and advice on technical requirement of customers for continuous improvement
  • Continuous appraisal and development of the dealer network in the region to increase and sustain sales and profitability in the branch.
  • Business development through recruitment of customers, O.E manufacturers, fleets, and corporate organization
  • Performing various market analysis i.e. competitor analysis, customer need analysis, cost/margin analysis, opportunity analysis, customer feedbacks etc and advice on trends and sales strategies/winning formulas.
Experience and Background:
  • Must possess 3 years’ experience in the selling automotive spares products.
  • Possession of a bachelor’s degree or Diploma in Mechanical engineering or equivalent Professionals with
  • Diploma or Degree in Sales and with experience in technical automotive spare parts sales will also be considered.
  • Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach).
  • Must be results-orientated and able to work both independently and within a team environment.
  • Must possess excellent verbal and written communication skills.
  • Proficiency in using Microsoft Office Suite applications.
  • Valid driver’s license.
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Counter Sales Executive

Kindly include your current and expected remuneration in your resume.

Be advised, this job is open to Kenyan nationals only

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