FMCG Company Key Accounts Officer Job in Nairobi, Kenya

Job Title: Key Accounts Officer
Job Code: KAO/BD/160304
Number of Positions Open: 1
Reports To: Key Accounts Manager
Location: Nairobi, Kenya
Closing Date: Open Until Filled

Summary: Our client is a FMCG company looking for a Key Accounts Officer

Job Summary: To develop and implement sales, merchandizing and distribution strategy for retail Key accounts. 


To grow sales of various brands and develop solutions that resonate with customer needs while ensuring all initiatives are consistent with company’s overall strategy.  

Primary Responsibilities:

  • Develop and execute strong and focused retail strategy for the organizations brands to achieve agreed revenue and volume targets.
  • Define a clear strategy and ensure excellent in-store execution in all channels to deliver high impact visibility and maximum shopper interaction.
  • Negotiate, Implement and maintain share of shelf, planogram layouts, secondary displays and Point of sale materials in the assigned stores.
  • Define and implement the organizations distribution and merchandising standards per channel. Coordinate with Marketing and regional managers for execution excellence.
  • Identify high-performance/ potential accounts or stores and develop both long and short term programs to grow them sustainably in terms of Product, Placement, Price & Promotion.
  • Negotiate and seal trading terms, promotion, distribution and visibility agreements with Key Accounts through a JBP contract for current and new products.
  • Develop customer and competitor insights, identify key gaps, develop and recommend plans to address the gaps.
  • Manage Company’s relationship with customers with an emphasis on developing new business opportunities. Establish strategic, cross-functional relationships and regular dialogue with key customers by conducting monthly performance reviews.
  • Support the selling process through order management by self, merchandisers and regional sales team to ensure achievement of sales objectives, deliveries & cash collections efficiencies.
  • Optimize trade budget by tracking and evaluating all promotional activities.
  • Manage direct report(s) effectively by keeping track of their performance to achieve set objectives.
  • Safeguard company assets and maintain high integrity.
  • Achieve sales targets on a monthly basis.
  • Execution of merchandising standards and planograms for assigned retail channels.
  • Prompt payments from customers.
  • Preparation of quality and on- time reports.
  • Strong relationships between the organization and key decision makers/ influencers in outlets.
Knowledge, Skills and Experience:
  • Diploma with a minimum 2 years working experience in a related field
  • Superior communication and negotiation skills.
  • Strong customer service skills.
  • Quick to action skills.
  • Ability to build and maintain strong business relationships.
  • Report writing and presentation skills.
  • Planning and organization skills.
  • Strategic and analytical skills.
  • Team player.
  • Strategic thinker in developing account plans. 
How to Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Key Accounts Officer

Kindly include your current and expected remuneration in your application.

Be advised, this job is open to Kenyan nationals only

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