Partner Support Representatives Jobs in Nairobi and Mombasa – Global Mobility and Logistics Technology Platform

Partner Support Representative (PSR) 

Industry: Transport

Location: Nairobi and Mombasa

Our client, a global mobility and logistics technology platform whose flagship service allows users to request quality, on demand rides with a touch of their smartphone are looking to recruit Partner Support Representatives.

Key Responsibilities

  • Answering telephone support requests
  • Various support tasks
  • Walk customers through our app and how to use all the tools to use our app in the most efficient way possible
  • Upload and approve documentation
  • Stay on top of processes and tools
  • Work with the Operations team to streamline procedure
  • Help maintain organization of the Partner Support Center
Key Skills and competences
  • A passion for Customer Service and experience in the same
  • An effective communicator with the ability to interact with customers
  • Personable, highly organized, and a patient teacher
  • Passion for helping and empowering others
  • Ability to quickly and efficiently troubleshoot problems
  • Must be tech savvy
  • Self-motivated and a great team player
To apply, send your CV and cover letter only to recruit@flexi-personnel.com before 14th March, 2016. 
Clearly indicate the position applied for, and expected remuneration, on the subject line.

NB: Flexi Personnel does not charge candidates for job placement.

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