Partner Support Representatives Jobs in Nairobi and Mombasa – Global Mobility and Logistics Technology Platform

Partner Support Representative (PSR) 

Industry: Transport

Location: Nairobi and Mombasa

Our client, a global mobility and logistics technology platform whose flagship service allows users to request quality, on demand rides with a touch of their smartphone are looking to recruit Partner Support Representatives.

Key Responsibilities

  • Answering telephone support requests
  • Various support tasks
  • Walk customers through our app and how to use all the tools to use our app in the most efficient way possible
  • Upload and approve documentation
  • Stay on top of processes and tools
  • Work with the Operations team to streamline procedure
  • Help maintain organization of the Partner Support Center
Key Skills and competences
  • A passion for Customer Service and experience in the same
  • An effective communicator with the ability to interact with customers
  • Personable, highly organized, and a patient teacher
  • Passion for helping and empowering others
  • Ability to quickly and efficiently troubleshoot problems
  • Must be tech savvy
  • Self-motivated and a great team player
To apply, send your CV and cover letter only to before 14th March, 2016. 
Clearly indicate the position applied for, and expected remuneration, on the subject line.

NB: Flexi Personnel does not charge candidates for job placement.

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