Hotel Training Manager Job Opportunity in Nairobi Kenya

Our client a leading hotel in Nairobi is looking for their head of training
The incumbent will be in charge of all staff trainings. 

Responsibilities
  • Design and implement training in coordination with the departmental heads.
  • Audit work performance against set standards
  • Identify staff training needs and develop monthly training plans
  • Audit staff grooming standards
  • Preparation of training reports
  • Prepare staff training materials
  • Conduct orientation sessions and arrange on-the-job training of new staff
  • Plan and supervise the training of all interns.
  • Plan and coordinate staff reward & recognition program
  • Developing staff job descriptions and develop Standard Operating Procedures
  • Prepare and implement staff training budget
  • Plan and implement in coordination with the Human Resource Manager staff motivation programs.
  • Analyzing guest comment cards
  • Design, coordinate and implement training activities
  • Preparation of training plans and reports
  • Coordinate departmental heads training programs
  • Conduct induction programs
  • Plan and supervise the training of all industrial trainees.
  • Train staff on proper etiquette and service
Qualifications
  • Bachelor in Business HR is an added advantage
  • Diploma in Hospitality will be an added advantage
  • 5 years in the hotel industry 3 of which should be as a training manager in a well known Hotel
  • Should have people skills.
  • Hospitality management
  • Excellent communication and reporting skills
  • Well organized.
Qualified candidates to send their CVs to cvs@cdl.co.ke before 15th April 2016. 
The package is very competitive.

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