to Marie Stopes International. Together we deliver safe post abortion
care, quality sexual and reproductive health care and family planning to
millions of the world’s poorest and most vulnerable women.
Marie Stopes Outreach teams are a vital part of MSK’s work in Kenya. They enable us to reach communities that would otherwise be un-served by our services.
Strategic Purpose of the Programme Operations Unit: to ensure excellent delivery all MSK outreach Programme activities and the development and funding of new work.
The post holder commits to and is held accountable to Marie Stopes International global core values: mission driven, customer focused, results orientated, pioneering, sustainable andpeople centered
- To provide clinical services and ensure that MSK outreaches meet the requisite QTA standards
- Responsible for reporting on all major and minor complications arising in the day to day operations of the outreach.
- Coordinating and administering relevant and timely continuous medical updates to other staff to meet MSK’s operations needs.
- Accurate information is available relating to service delivery and client feedback at the outreach
- Internal and external QTA
- Reports on Major and Minor complications
- Client feedback assessments
- 360 degree feedback
To provide clinical services and ensure that MSK Outreaches meet the requisite QTA standards
- Overall quality inputs into service delivery including carrying out MSL surgical procedures as laid down in the protocols.
- Ensure there is proper and effective use of medical equipment and supplies and for notifying the team leaders of needs for repair, maintenance or replacements etc.
- Continuous monitoring of the other team members involved in service delivery
- Conducting regular internal quality audit checks at the outreach
- Daily service statistics reported via the teams data
- Equipment inventory
- Internal Quality Audit checks
- Performance Plus-Staff appraisals conducted in time
- Timely recognition of potential medical complications and dealing with or refer them as appropriate.
- Timely and appropriately reporting on all major and minor complications to the MAT
- Establishing clear and concise referral protocols and directories that are routinely updated.
- Providing timely feedback to the team on any gaps identified in the comprehensive treatment cycle.
- Completed Major and Minor Incidence Forms
- Updated Referral Directories
- Develop clear framework for regular clinical updates for all health care staff at the outreach especially with regard to mini laparotomies.
- Preparing and participating fully in Continuous Medical Education (C.M.E.)
- Liaise with the QAM department in supporting regular quality updates at the outreach
- Routinely seek personal professional development in clinical skills and updates to deliver high quality services
- Regular CME log sheets
- Clinical skills assessment forms
- Conduct regular counselling to all clients in need of MSL procedures
- Maintain high quality service delivery data and ensure prompt reporting is achieved in line with MOH and MSK reporting framework
- Respond to data collection needs appropriately
- Proactively seek clients feedback in line with MSK customer focussed approach
- Updated Service Registers
- Accurate consenting of clients
- Client Feedback logs
Knowledge, Skills and Experience
- Bachelor’s degree in Medicine and Surgery from a recognized university- Medical Officer
- Diploma in Clinical Medicine and surgery.
- Clinical officers with specialties in RH services will be added advantage
- Must have completed 1 year of post internship
- Must be registered with the Medical Practitioners and dentists board/ clinical Officers council and possess a valid Private practice License
- Experience in conducting mini laparotomies such as tubal ligation and vasectomy is an added advantage
- Proven clinical skills and competencies
- I.T skills
- Report writing skills
- Leadership skills
Attitude / Motivation:
Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others.
There are 13 key behaviours that MSK encourages in all employees and they are defined below:
- Thinking ahead and taking action to make the most of opportunities by finding the optimum solution
- Thinking creatively and outside of the box so that ideas generated create a positive outcome
- Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise.
- Being responsive to changing priorities and demands
- Planning, prioritising and organising work to ensure work is accurate and deadlines are met
- Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning
- Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
- Awareness and understanding of goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
- Drive and determination to deliver results
- Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate
- Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
- Motivation towards achieving quality results to maximise potential
- Working as part of a team by being supportive, flexible and showing respect for each other
How to Apply
Applications quoting the position title with detailed CV, with contact details of 3 referees including their email address (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted to firstname.lastname@example.org on or before 2nd May 2016.
Only shortlisted candidates will be contacted.
NB: Please clearly indicate in the subject line as “Regional Doctor/ Clinical Officer.”