Carrefour Section Manager (Light House Hold Goods) Job in Kenya

Section Manager – Light House Hold Goods
 
Industry: Retail
 
Our client, Majid Al Futtaim Carrefour, is the largest franchisee of French giant retail group Carrefour, 2nd retailer across the world. 
The Middle East based group is currently operating more than 140 Hypermarkets and Supermarkets in 15 countries, with more than 25 000 employees from 70 nationalities.
They are seeking to recruit a Section Manager – Light House Hold Goods.

 

Overall Responsibilities:
  • Perform all necessary tasks to develop sales and satisfy customers.
  • Must have excellent knowledge of all products and impart the same on the section team. 
  • Manage and lead team.
  • Set objectives and work with team towards achieving targets and growth.
  • Understand and apply Standard Management.
  • Fulfill Permanent Responsibilities requirements.
  • Ensure that products are properly labeled with right prices and brand names.
  • Monitor and maintain stock inventory levels to avoid over or under stocking.
  • Execution of excellent customer care relations including prompt response to queries and appropriate remedial measures for complaints from internal and external customers
  • Put in place stringent measures to curb product spoilages.
  • Develop sales promotions in liaison with the Department Head and Store General Manager to enhance sales.
  • Management and overall supervision of section team including enforcement of positive and negative rewards.
  • Carry out section inventory on a daily, weekly and monthly basis and participate in sales budgets.
  • Analyze profit and loss statements and recommend improvements to meet department goals.
  • Assist in section staff recruitment exercise.
  • Internal training of section team
Knowledge: 
 
Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales and Marketing
  • Knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources.
Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups and the measurement of training effects.
Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation and personnel information systems.
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Experience
 
  • Minimum 5 years in Retail Sales from a reputable organization, with experience in the following:
  1. Shrinkage
  2. Purchasing
  3. Margins
  4. Procedural execution
  5. Team Management
  • Degree/Diploma in Business Management
  • Entrepreneurship course/certificate

To apply, send your CV and cover letter to cvs@flexi-personnel.com before Monday, 23rd May 2016.
Clearly indicate the position applied for and the minimum salary expectation on the subject line.

NB: Flexi Personnel does not charge candidates for job placement.

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