Ocean Basket Hostess Job in Westlands, Nairobi

About us: Ocean Basket is based at The Oval Westlands in Nairobi. 
We focus on bringing a new dimension to the Kenyan dining scene, since at our restaurant you’ll find friendly people, a home-from-home feeling and great value for your hard-earned money.
 
The following position is open for Application with a reasonable starting salary and a safe working environment.
 
Position: Hostess
 

 

General overview of Duties and Responsibilities
 
We are seeking qualified applicants to join our professional restaurant team. 
The successful candidate should have a strong ethic, be responsible for restaurant operations per their designation and ensuring our high standards level are met.

Duties and Responsibilities
  • Warmly and graciously greets all guests upon arrival
  • When immediate seating is limited, records guest names and number of people in party.
  • Call out names and number of party’s when tables are available.
  • Provide guests with estimated waiting time, always maintaining a professional, courteous      attitude when confronted with hostile, impatient or irate guests.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
  • Maintain supplies of mints and toothpicks at the host’s stand.
  • Clean off food and stains from the menus.
  • Perform other duties as assigned by the manager on duty.
  • Appreciate guests on exit from the restaurant and invite them to return. Relay guest comments or suggestions to the manager on duty.
Qualifications and Requirements
  • A Minimum of two years working experience in a high ranking restaurant or hotel
  • 20-25 years of Age
  • A minimum grade of C in K.C.S.E
  • Exceptional communication skills and great customer service skills
  • Excellent culinary expertise
  • Superior food and beverage knowledge
  • Excellent attention to detail
  • Exceptional ability to multi task.
  • Immaculate personal grooming and presentation
  • A positive attitude, enthusiastic personality and a winning smile
  • Able to handle customers
  • Able to work under pressure
  • Has impeccable etiquette
Kindly send your CV together with a cover letter and a passport size photo. 
All candidates must state in the heading the job title being applied for.

Interested candidates should forward their CVs to (careers@oceanbasket.co.ke) stating their current and expected gross remuneration, day time telephone contact and addresses of 3 referees. 
Only shortlisted candidates will be contacted.

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