Power Systems Technical Service Manager Job in Kenya

Job Profile: Technical Service Manager

Department: Power Systems Division (PSD)

Location: Head Office

Reports to: General Manager, PSD

Job Purpose: Responsible for planning, leading and managing daily technical activities in order to ensure customer satisfaction and to meet set contractual quality, financial, cost and time targets.


Key responsibilities will include:
  • Coordinate the Technical team so as to plan and manage daily maintenance, service, installation activities at customer sites and/or assigned team.
  • Ensure maintenance reliability and availability of the plant according to the terms in the contract.
  • Identify and actively seek to improve maintenance reliability and availability of the plants.
  • Ensure that the performance targets of the department are reached and continuously improved on.
  • Ensure that the condition of all generators and equipment is in accordance with all applicable guidelines and policies, and that corrective action is taken to correct any nonconformities.
  • Ensure that all work executed at plant and at customers’ premises is in compliance with required quality standards, health & safety standards, environmental standards, company standards and also conforms to the set customer site procedures and maintenance plan.
  • Preparation of reports, maintenance plans and budgets as instructed by the General Manager.
  • Implementation of contract management action plans, processes and guidelines.
  • Develop the maintenance working routines at the plant and at customers’ premises.
  • Maintain good internal and external stakeholder relationships.
  • Maintain reasonable levels of consumable stock and tooling to ensure effective and efficient execution of service plans.
  • Train, coach and mentor the technical team for improved performance.
  • Work closely with the Technical Sales Manager as and when required.
  • And any other duties as may be assigned.
Required qualifications and experience:
  • Minimum of a Bachelor of Science degree in Mechanical / Electrical Engineering.
  • Must be a registered or licensed mechanical / electrical engineer.
  • Must have 8 – 10 years’ technical and managerial experience in a similar role working with heavy duty engines like Cummins, Volvo, Perkins and related engines.
  • Good ICT skills.

Technical Competencies required:

  • Project planning and execution
  • Contract Management.
  • Logistics and warranty processes
  • Engine Control System knowledge.
  • Parameter trending & analysis.
  • Engine overhauls and fuel room operations
  • Scheduled maintenance, MS.
  • Technical drawings and flow charts.
Personal Competencies required:
  • A person of high integrity.
  • Strong organizational skills.
  • Strong coaching and mentoring skills.
  • Excellent Interpersonal skills.
  • Excellent verbal and written communication skills.
  • Process improvement and customer focused.
To Apply: If you believe your career objectives match this exciting position, please forward your application and detailed C.V stating your current position, remuneration, contact details by 3rd June  2016 to the Sheer Logic Management Consultants E- Mail: sheerlogictalentsourcing2@gmail.com  clearly marking –The position on the subject line

Only short-listed candidates will be contacted. 

“Our Client is an Equal opportunities employer”

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