Premier Private Members Club Receptionists Jobs in Nairobi, Kenya

Job Title: Receptionist
Job Code: R/PSC/160517
 
Number of Positions Open: 2
Reports To: Accommodation Manager
 
Location: Nairobi, Kenya
Closing Date: Open Until Filled

Summary: Our client is a well-established premier private members club. 

 

Having being established in 1906, it is a leading sports Club not only in Kenya but also in the East and Central Africa region.
As a part of their major expansion programme, they wish to recruit a highly competent and proactive key staff to fill in the following position.

Primary Responsibilities:

  • Responsible for room reservations and proper filling all the details in the reservation forms.
  • Responding to the guest and member’s enquiries and providing necessary information as per the Club policy.
  • Responsible for ensuring that all guests in the rooms have paid 100% before check in as per the club rules. (Unless prior arrangement is made and communicated to you by management)
  • Ensuring that all reservations waitlisted are properly recorded with all the necessary details being captured into the club system.
  • Handling all incoming and outgoing telephones calls with decorum and putting into practice techniques leading to a fast, friendly, courteous and efficient service to all guests
  • Always compute and produce the relevant reports for management decisions.
Minimum Qualifications:
  • Diploma in Hospitality Management
  • Recognized professional qualifications in customer service
  • Minimum experience of 1 year.
Person Specifications: The suitable person must be polite, possess excellent communication skills, organized and able to multitask, computer literate and be commercially astute with good analytical and problem solving skills.

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Receptionist

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