Job Title: Assistant Records Clerk
Department: Records
Reports Directly: Head of Records Department
Overall Purpose of the Job: Assist in Processing and handling information and documents and record management systems
Key Responsibilities
- Classify and label documents and file accordingly
- Ensure up-to-date databases and systems
- Fill record requests for customers by retrieving files from databases, systems, and archives
- Maintain accurate records of document orders and movements
- Remove or archive repeated documents or irrelevant/out-dated information
- Respond to customer queries in person, by e-mail, by post, or by phone
- Maintain a high level of confidentiality and Integrity
- Able to work as part of a team
Key Performance Indicators
- Ensure an up to date file tracker showing files retrieved and returned
- Ensure an up to date dispatch book for all outgoing correspondence
- Ensure correct filing of records
- Ensure an up to date list of files created and the ones closed
- Accurate inventory of file records
- Timely execution of duties assigned
Competences
- Passion and commitment to quality service performance
- Excellent organizational, planning skills
- Computer literacy
- Good interpersonal skills
- Good communication skills.
- Decision Making
- Strong Attention to Detail
- Time Management
- High level Integrity
Requirements
- Minimum 2 years’ experience in Records Department
- Degree/Diploma in relevant field.
- APPLICANT MUST BE 27 YEARS AND ABOVE
Qualified candidates should send their CVs by COB MONDAY, 27th June, 2016 to marie.amanda@cdl.co.ke and Cc mary.mweni@cdl.co.ke with the subject of the email being ASSISTANT RECORDS CLERK.