Bandari Sacco Operations Manager Job in Kenya

Bandari Sacco Society Ltd, the leading Sacco in the Coastal region
with a nation-wide membership has adopted a new strategy to strengthen
its market leadership and position herself for optimization of
efficiencies and delivery of superior returns to members. 
Part of this strategy is the attraction and retention of the best talent to drive the strategy. 
this end, the Board wishes to recruit a suitably qualified and
experienced individual within the Sacco leadership team and welcome all
applications in the following position:
Job Title: Operations Manager


Job Reference: OPM/6/2016
Job Title: The Chief Executive Officer/CEO
Job Summary: Reporting to the Chief Executive Officer, the incumbent shall be responsible for overseeing the day-to-day management of the SACCOs core business operations and ensuring sufficient and effective service delivery, proper attention to all SACCO stakeholders-members, clients, staff, regulatory authorities, marketing, Business operations and direct planning, organizing, directing, coordinating, staffing, evaluating daily services delivery to assure that quality services are provided to members in the most cost effective manner and with efficient and up to date methods of deliveries. 
In consultation with CEO and relevant departments, will interpret the goals and objectives of SACCO requirements as established and approved by the Board of Directors and monitor to see that they are attained. 
This responsibility will be accomplished through the utilization of the personnel who must be fully informed and dedicated to the mission statement of the SACCO.
Main Duties and Responsibilities
  • Establish and monitor activity performance reports from COSA, FOSA, Marketing office and IT about system performance.
  • Maintain adequate staffing and recommend training in each department to ensure highest quality services to membership in-line with SACCO policies and procedures
  • Participate in team working on development of new products and services and ensure the successful implementation of the new products and services once the Board of Directors has approved the venture.
  • Participate in establishing departmental goals and this will be secured in the budgets which will provide the resources to accomplish the goals.
  • Responsible for physical facilities at all branches to ensure that the working environment for staff, customers’ serving facilities and general image of the organization is excellent.
  • Design customers complaint system that will address limitations in product or service deliveries and identify ways of giving feed backs as a basis of enhancing SACCO image in the public.
  • Prepare timely reports on activities under the section and submit to the CEO for evaluation and action.
  • Analyze the trend of staff performance in the SACCO and advice the way forward.
  • Participate in seminars to keep abreast of the changes and their impacts on the SACCO.
  • Seek opportunities to enhance skills and value to the SACCO and make suggestions for improvement
  • In consultation with relevant departments, ensure proper running of administrative matters of the SACCO are maintained including staff redeployment, logistics, security, surveillance and compliance
  • Allocate all the vehicles to the various sections and maintains record for the same.
  • Authorizes the repairs of all vehicles.
  • Monitors and controls vehicle repair costs,
  • Writes orders for the fueling of vehicles and checks to ensure that the fuel id properly used.
  • Calculates and maintains Drivers overtime.
  • Insures all the vehicles and property maintained and serviced/ kept in good state of repair
  • Prepares monthly report of the sections operations
  • Perform any other duties as may be assigned by the Chief Executive Officer from time to time.
Possible Difficult / Stressful Conditions
  • Handles more delicate issues but works fairly independently
  • Spends most of the time solving members and staff problems
  • Has to attend to meetings most of the time
  • Calculates and works with figures frequently
  • Writes frequently
  • Sometimes sitting for long hours and odd hours
  • Occasionally exposed to traffic accidents when traveling
Qualifications Including Personal Qualities
  • Bachelor of Commerce (B. Com) or Bachelor of Business Administration or Bachelor of Arts (B.A) in Economics or BA in Social Sciences or either CPS(K) or CPA (K) finalist or recognized equivalent.
  • MBA in Business related areas will be an added advantage
  • Professional membership from relevant bodies
  • Minimum of 3 years relevant experience at managerial level
  • Be between 30 – 50 years of age
  • Very good in written and verbal communication skills
  • Computer literate [MS Office or Excel]
  • Tax Compliance from KRA
  • Report from an approved Credit Reference Bureau
  • Clearance from EACC
  • Certificate of Good conduct
How to Apply
candidates meeting the above criteria should forward an application
enclosing detailed Curriculum Vitae accompanied by copies of
certificates, National ID, names and contacts of three referees,
testimonials indicating the current remuneration and expected salary by
e-mail to or quoting the
job reference as the subject matter e.g. “CEO/1/2016” by 24th June
Only short listed candidates will be contacted for interview.

Bandari Sacco is an equal opportunity employer.

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