Cyber Cafe Customer Service Attendant Job in Nairobi CBD

Cyber Cafe Customer Service Attendant

We are a very busy Cyber Cafe looking for a young lady who has the required skills to handle our online customer service and social media platforms.

Working Times:
  • Monday to Friday from 8am to 6pm
  • Saturday from 8am to 1pm

Office is based in Nairobi CBD

Starting salary: Ksh.15,000/=

Kindly note: Only Diploma holders will be considered. No high school leavers or Degree Holders please.

Job Description
  • Must be able to handle our clients online. This involves dealing with  our clients sales queries, complaints via Facebook, Whatsapp, Website, E-mails. (We receive hundreds of messages daily).
  • Must be able to assist in managing our social media platforms on (Facebook, Twitter, Instagram) i.e posting our many products and other content from our website.
  • MUST be a happy lively person and a good communicator.
  • Must be able to work under pressure. (Dealing with many clients)
  • MUST have excellent written English and communication skills.(Should have a B and above in English, KCSE)
  • Good computer skills: ability to quickly learn new software and tools easily.
  • High attention to detail .   
  • Good organizational skills including prioritizing, time management and multi-tasking.
  • No degree holders please.
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