Daraja Microfinance Bank Senior Operations Officer Job in Kenya

Daraja Microfinance Bank is licensed by Central Bank of Kenya as a community Microfinance Bank for the Dagoretti Division.
Our vision is ‘to transform the businesses and lives in the communities we serve’. Daraja’s target market is the Micro and Small Enterprises (MSEs), owners and employees, Chamas, Saccos, and groups. Our strategy is to be a Tier 1 Micro-finance Bank operating country-wide in the next 3 years.

We are seeking to recruit highly talented professionals to fill in the following position:

Senior Operations Officer 


Reporting to the Operations Manager, the successful candidate will be responsible for running effective bank branch operations leading to provision of excellent customer service, profitability and business growth.

Principal Accountabilities:
  • Overseeing cash management at the branch level
  • Central operations – account opening approval ,clearing system operations, payments (RTGS, EFTS and Bankers cheques,)
  • Reconciling of branch general ledger accounts
  • Facilitating effective relationship management for external and internal customers
  • Ensuring all audit operations issues are addressed promptly
  • Managing and controlling operational risk
  • Regularly evaluating the effectiveness of the branch operations to ensure that policies are being adhered to and that goals are being attained at all times
  • Ensuring efficient back office operations management
  • Ensuring compliance with regulatory and policy requirements with regards to banking environment
  • Ensuring and overseeing that information in the banking core system is accurate and up to date by generating and analyzing cash reports and balances
  • Proposing the development of new services/products or the improvement of the existing ones in relation with market and results analysis
  • Ensuring business development-cross sells bank products to achieve high customer retention
  • Mobilizing deposits.
Key Skills and Qualifications:
  • Degree in Business Administration, Finance or related field
  • Professional banking or accounting qualifications (CPA-K or ACCA) added advantage
  • Minimum of 3 years’ experience at branch operations in the banking sector with proven result track record
  • Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and general laws related to Banking
  • Management and leadership ability: Have excellent interpersonal and people management skills
  • Computer skills: Ms Word, Excel, Access, power-point, Internet and email
Interested candidates are requested to forward their updated CVs to recruit@virtualhr.co.ke by 22nd June 2016 stating their current and expected remuneration, daytime telephone contacts and addresses of three referees. 
Only shortlisted candidates will be contacted. 

Website: www.darajabank.co.ke

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