Dynapharm Kenya, a leading player in the Kenyan Pharmaceutical, health products and agricultural sectors, intends to recruit young, dynamic and results – oriented professionals who will be instrumental for the achievement of the Company’s Strategic Plan
Receptionist
Objective: To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere
Main Responsibilities
- Deliver excellent customer service, at all times
- Assist in keeping the reception area clean and tidy, at all times
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
- Keep up to date with current promotions to provide information to people, on request
- Conduct regular security checks throughout the day and report any security issues to line manager
- Managing correspondence and dispatch both internal and externally
- Liaising with various service providers
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
- Provide reports, as required for management
- Maintain personal knowledge by completing in-house training
- Always adhere to all company policies and procedures
- Be involved and contribute at team meetings
- Carry out instructions given by the management team and head office
- To ensure that calls are answered within 3 – 4 rings and emails responded to within 2 hours after receipt
Requirements
- A diploma/certificate in secretarial, front office operations, Business management or any relevant field is desirable;
- Experience/knowledge in receptionist &customer service;
- Should be computer literate; IT proficiency in Microsoft Word and Excel;
- Must have knowledge of office record keeping practices and methods;
- Must be very pleasant with a warm and outgoing personality;
- Good written and spoken communications and interpersonal skills;
- A high level of organizational skills;
- Precise attention to detail;
- Ability to multi task.
If you are the person we are looking for, please send your application/CV starting your current salary & expected with 3 referees to DynapharmHrunit@gmail.com by 24th June ,2016
Only shortlisted candidates will be contacted