Jubilee Insurance Recoveries Officer (Claims Adjuster) Job in Kenya

Jubilee Insurance
Position: Recoveries Officer (Claims Adjuster) – Claims
Ref: HRJIC220
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. 
Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. 


Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. 
It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. 
Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. 
For more information, visit www.JubileeInsurance.com.

We currently have an exciting career opportunity for Recoveries Officer (Claims Adjuster)

The post holders will report to the Claims Manager and will be based in the Head Office.

Role Purpose: Aggressively pursue maximum motor and non-motor recoveries from third party insurers and third parties within the limitation period with a special emphasis on mitigating claims costs.

  • Maintain and update proper records of the company’s recoveries and expected recoveries from the other insurance companies.
  • Ensure initial demand has been sent on all recovery matters.
  • Quantify the company’s recovery claims to the third parties.
  • Document the company’s recovery matters to the third party within reasonable time upon receipt of the file.
  • Ensure discharge vouchers from third parties are executed immediately on receipt and sent back.
  • Follow up/ call for cheque(s) upon execution of the discharge voucher(s).
  • Promptly deal with third party claims that fall under knock for knock thus ensuring cost cutting on claims matters.
  • Appoint tracers to investigate legal/beneficial ownership of the third party motor vehicle owner, economic status and physical address of the third party
  • Follow up on the tracer’s reports ensuing the reports are received in good time well before matter gets statute barred.
  • Review the tracer’s reports and take the appropriate action as recommended in the report.
  • Liaise with legal section when a matter is to be filed in court well before it gets statute barred
  • Deal with general correspondence on recovery matters
  • Meet the set recovery target for the month.
  • Monthly reporting of recovery amount received.
  • Work in the general claims department on assigned duties.
Qualification and Experience
Academic Qualifications
  • Bachelor’s Degree from a recognized University
  • Good analytical and interpersonal skills
  • Computer literacy.
  • At least 5 papers in a professional insurance diploma.
Functional Skills
  • Policy processing
  • Financial risk identification and management
Relevant Experience
  • A minimum of three years’ experience in claim adjusting in a reputable organization
How to apply.

All applications should be made through Recruitment@Jubileekenya.com  by COB on 14TH JUNE, 2016.

Please Note: The subject matter of the application should be the code and the title of the job applied for. E.g. HRJIC220 RECOVERIES OFFICER (CLAIM ADJUSTER) – GENERAL DEPARTMENT

Hardcopy CVS will not be accepted

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Updated: June 8, 2016 — 7:07 am